£70.00 per person
Terms and Conditions
The Spa at Cambridge Country Club
By booking a treatment or spa session at Cambridge Country Club, you agree to the following terms and conditions:
1. Bookings & Appointments
- All bookings are subject to availability.
- Advance booking is recommended to secure your preferred date, time, and treatment.
- A valid credit/debit card is be required at the time of booking to secure and confirm your booking.
2. Cancellation Policy
- Cancellations or changes must be made at least 24 hours in advance of your scheduled appointment.
- Cancellations made with less than 24 hours’ notice will be charged at 100% of the total booking value.
- No-shows will be charged at the full amount.
3. Arrival & Late Policy
- Please arrive at least 15 minutes prior to your appointment to complete any necessary consultation forms.
- Arriving late may result in a shortened treatment time, out of respect for the next guests booked.
4. Health & Safety
- Guests must inform us of any medical conditions, allergies, injuries, or health concerns prior to treatment or use of facilities.
- Certain treatments and spa facilities may not be suitable during pregnancy or specific health conditions.
- The spa reserves the right to decline service if deemed unsafe or inappropriate.
5. Age Policy
- Guests must be 16 years or older to receive treatments unless accompanied by an adult and with prior approval *
- Use of spa and leisure facilities may have additional age restrictions; please enquire when booking.
*Exception to Pamper Party Bookings from 5-15 Years old
6. Gift Vouchers
- Gift vouchers are non-refundable and must be presented at the time of use.
- Vouchers are valid for 12 months from the date of purchase unless stated otherwise.
- Lost or stolen vouchers cannot be replaced.
7. Personal Belongings
- Guests are responsible for their personal belongings.
- Cambridge Country Club is not liable for loss, theft, or damage to any personal items while on the premises.
8. Conduct & Consideration
- Please maintain a respectful and quiet environment within the spa.
- Mobile phones must be silenced or turned off.
- Inappropriate or disrespectful behaviour will not be tolerated and may result in immediate termination of the session.
9. Facilities Use
- Access to spa and leisure facilities may be limited based on your booking type or private hire.
- Robes and towels will be provided for certain packages. Slippers are subject to availability.
10. Right to Refuse Treatment
- We reserve the right to refuse treatment to any guest under the influence of alcohol or drugs, or who presents a risk to staff or other guests.