£90.00 per person

Terms and Conditions

The Spa at Cambridge Country Club

By booking a treatment or spa session at Cambridge Country Club, you agree to the

following terms and conditions:

Please note this spa day is Monday-Friday Only 

1. Bookings & Appointments

• All bookings are subject to availability.

• Advance booking is recommended to secure your preferred date, time, and

treatment.

• A valid credit/debit card is be required at the time of booking to secure and

confirm your booking.

2. Cancellation Policy

• Cancellations or changes must be made at least 48 hours in advance of your

scheduled appointment

• Cancellations made with less than 24 hours’ notice will be charged at 100% of

the total booking value and less than 48 hours' notice will be charged at 50% of

the total

• No-shows will be charged at the full amount

• For group bookings of 6 or more guests, a minimum of 14 day’s notice will be

required. Cancellations made less than 14 days will incur a 50% cancellation

charge and less than 7 days will incur a 100% cancellation charge.

• For group bookings a deposit may be requested at time of booking.

3. Arrival & Late Policy

• Please arrive at least 15 minutes prior to your appointment to complete any

necessary consultation forms.

• Arriving late may result in a shortened treatment time, out of respect for the next

guests booked.

4. Health & Safety

• Guests must inform us of any medical conditions, allergies, injuries, or health

concerns prior to treatment or use of facilities.

• Certain treatments and spa facilities may not be suitable during pregnancy or

specific health conditions.

• The spa reserves the right to decline service if deemed unsafe or inappropriate.

5. Age Policy

• Guests must be 16 years or older to receive treatments unless accompanied by

an adult and with prior approval *

• Use of spa and leisure facilities may have additional age restrictions; please

enquire when booking.

*Exception to Pamper Party Bookings from 5-15 Years old

6. Gift Vouchers

• Gift vouchers are non-refundable and must be presented at the time of use.

• Vouchers are valid for 12 months from the date of purchase unless stated

otherwise.

• Lost or stolen vouchers cannot be replaced.

7. Personal Belongings

• Guests are responsible for their personal belongings.

• Cambridge Country Club is not liable for loss, theft, or damage to any personal

items while on the premises.

8. Conduct & Consideration

• Please maintain a respectful and quiet environment within the spa.

• Mobile phones must be silenced or turned off.

• Inappropriate or disrespectful behaviour will not be tolerated and may result in

immediate termination of the session.

9. Facilities Use

• Access to spa and leisure facilities may be limited based on your booking type or

private hire.

• Robes and towels will be provided for certain packages. Slippers are subject to

availability.

10. Right to Refuse Treatment

• We reserve the right to refuse treatment to any guest under the influence of

alcohol or drugs, or who presents a risk to staff or other guests.

For any questions regarding your booking or these terms, please contact us at 01223

247365 or [email protected]

Located on the outskirts of the city, the Cambridge Country Club recently opened its doors to a brand-new wellness centre. Expect luxurious treatments, tranquil relaxation rooms and ultra-elegant mani-pedi lounges.