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Utopia Spa at Alexander House Hotel

East Grinstead, West Sussex ,
RH10 4QD

Tracker Pixel for Entry

Hotel Spa

Has a pool

Has thermal facilities

25 treatment rooms

Set in 120 acres of gardens, woodland and parkland, the five-star Alexander House is ideal for a tranquil spa break in the Sussex countryside. Utopia Spa has a calming, Grecian-inspired interior, with a deep-blue swimming pool surrounded by temple-like pillars. Fittingly, treatments are from Mediterranean-inspired brand Temple Spa, with therapies on offer to soothe both your mind and body. Outdoors in the peaceful spa garden, you can relax in the hot tub and enjoy the views.

1 person says this spa is a social spa.
1 person says this spa is romantic.

  • 25 treatment rooms including one double treatment room
  • Sauna
  • Steam room
  • Indoor pool
  • Hydrotherapy pool
  • Experience showers
  • Outdoor hot tub
  • Relaxation room
  • Single sex facilities
  • Hair studio and nail spa
  • Fitness classes
  • Gym
    • CACI
    • OPI
    • Temple Spa

Our Spa Spy Review

First impressions

Alexander House Hotel is an attractive red-brick Georgian manor set in 120 acres of gardens, woodland and parkland in the Sussex countryside. High ceilings and oak-wood cladding set the countryside tone; the use of cool, fresh colours creates a perfect example of traditional meets contemporary. The Grecian-inspired Utopia spa -- a few steps away from hotel reception -- has temple-like pillars and Mediterranean-inspired treatments. It spans an impressive three floors, too.

What's on offer?

Staff warmly greeted us, handed us a map (a godsend given the size of Utopia Spa) and led us through to reception; this has a small boutique selling beauty products and a manicure and pedicure area. The main reception, relaxation room and restaurant occupy the ground floor; the wet facilities and changing rooms the lower floor, the 25 treatment rooms are on the first floor.

The spacious and well-equipped changing rooms have a good amount of seating, soft towels on shelves around the room, ample lockers and five generous-sized showers that allow for changing in comfort. You'll find a fluffy white robe; slippers; and L'Occitane shampoo, conditioner and body wash in your locker. A vanity island sits in the centre with hairdryers, straighteners (a nice touch), Temple Spa moisturiser, cotton wool pads and make-up remover.

Unusually, the changing rooms also have a steam room, sauna and monsoon shower; we spent some time in the eucalyptus-infused steam room before checking out the rest of the spa.

The range of thermal facilities on offer at Utopia Spa is top-notch. We particularly loved the 15-metre swimming pool with imposing Grecian columns, contemporary black mosaic tiles, and glinting lights. We even managed several lengths with the pool to ourselves. A circular hydrotherapy pool at one end of the pool has bubble jets and swan-neck fountains that worked wonders on our tense shoulders. A separate hot tub would comfortably seat four. Several loungers are positioned around the pool, while spa butlers are on hand to take your drinks orders.

Step outside to the beautifully manicured Zen garden which has a second Jacuzzi -- this one raised. A quirky barrel sauna in the garden, seating four to six people, is a real treat for sauna-lovers.

In the relaxation room, smart reclining beds have plenty of snuggly blankets. Draw the heavy curtains and fall asleep, or fling them open and marvel at the breathtaking views of the Sussex countryside. Help yourself to glossy magazines and a selection of hot or cold drinks.

If you like a little fitness with your spa, try the spacious, modern gym.

Tell us about the treatments

We had an Ila Chakra Wellbeing treatment (115 minutes, £175), designed to balance body and mind using seven blended essential oils.

My therapist, Emily, collected me from the reception area and led me up a staircase to a gently lit treatment room which was well-presented in earthy, neutral colours. After an explanation of ila's holistic roots and the treatment stages, Emily left the room so that I could get comfortable on the heated bed.

The treatment began with a deep pressure-point massage to ease tension and open the chakra points. Emily rubbed a Himalayan salt scrub over my body, using gentler pressure on more sensitive areas.

While I showered off the scrub, Emily put fresh sheets and towels on the bed in preparation for the massage. She used long, sweeping movements on my back and shoulders, then picked up heated compresses and massaged again to ease areas of tension.

For the facial, Emily cleaned my skin using a light cleanser and toner on soft cotton pads, then applied a nourishing facial oil. She massaged my face with a firm pressure, boosting my skin's circulation and making my cheeks flush. Emily finished the treatment with a drop of gently warmed St John's Wort Oil on my hair and my "third eye". While the smell was a little unusual, I was lured into a light sleep -- and my hair remained soft for days afterwards.

After the treatment, my skin felt soft, my limbs felt lighter, and my mind felt clearer and more alert than it had in years.

Utopia Spa at Alexander House also offers ayurvedic-inspired massages, facials, wraps and scrubs. There are options for men and mums-to-be, and beauty finishing touches such as manicures, pedicures and even haircuts.

Food facts

If you visit for a spa day, you'll eat at Reflections, a bright, contemporary restaurant just next to the spa; we were comfortable eating in our robes. Choose from a two-course lunch, with hot and cold options including salads, soups, paninis and fish pie, or afternoon tea. We went for the savoury option and had a delicious smoked salmon and cream cheese bagel with a garden salad. The food was well presented and very tasty.

In the evening, we enjoyed a delicious dinner at Alexander House's sophisticated 3AA Rosette restaurant, AG's, where dishes are inspired by the surrounding countryside and presented in an imaginative way.

We loved / We didn't love

We loved

The outdoor hot tub and sauna barrel: The perfect spot to breathe in the surrounding countryside.

The overnight accommodation: Our Treetop Suite was both quirky and fabulous and Andrew, our in-room butler, expertly attended to our whims.

We didn't love

Insufficient robe hooks: There aren't enough hooks to hang robes on in the wet facilities; we misplaced ours at one point. 

Who do you think would like it?

Couples: The setting makes Utopia Spa a great place for a romantic getaway.

Groups of friends: The outdoor hot tub is large enough to cater for a group of friends; indulge in a glass of bubbly if you're celebrating a special occasion.

Londoners: Alexander House is just a 40-minute drive from central London, yet a world away from the big city.

What bubble rating did you give this spa?

We awarded Utopia Spa a Good Spa Guide rating of 5 Bubbles. Alexander House is a charming sanctuary in the Sussex countryside, while the larger-than-average Utopia Spa is a great place to relax and rejuvenate.

Super Spy visited in April 2017 and awarded it 5 Bubbles

Public Opinion

What's your opinion on this spa?

This spa is...

Public opinions on this spa...
  1. 's avatar
    Samantha Bowles
    May 2, 2017 at 10:32 am
    A convey belt of mediocre therapists, in a less than tranquil environment. I would suggest if you want a day out with a group and not fussed about the quality of treatment this is the place to go.

    I voted this spa as being:

    • A Social Spa

    1 vote | up (100%) | down (0%)
  1. rebecca.moss2@icloud.com's avatar
    [email protected]
    May 5, 2016 at 10:05 pm

    I voted this spa as being:

    1 vote | up (100%) | down (0%)
  1. 's avatar
    February 11, 2016 at 12:15 pm

    I voted this spa as being:

    • Romantic

    1 vote | up (0%) | down (100%)

Spa Location

Utopia Spa at Alexander House Hotel

East Grinstead,
West Sussex ,
RH10 4QD

Extra Information


Alexander House has a brasserie-style restaurant, Reflections. Afternoon tea is also available.


Six types of room available from Standard rooms to Suites. Rates start at £145 per room per night (single occupancy).

Opening Hours:

The spa is open Monday to Friday: 8am-8pm; Saturday and Sunday: 8am-8pm.

Special Offers

Utopia Spa Day at Utopia Spa at Alexander House Hotel


Choice of 55 minute treatment: My kinda skin facial or full body massage

Arrival refreshment as-well as your choice of delicious dining experience: traditional afternoon tea or two course lunch

Full use of our pools and bubble tubs, sauna and steam facilities, relaxtion lounges, fully equipped gym and studio classes

Total Sanctuary Spa Day at Utopia Spa at Alexander House Hotel


Choice of 25 minute treatment: Utopia express facial, back, neck, shoulder and scalp massage, manicure or pedicure

Arrival refreshment as-well as your choice of delicious dining experience: traditional afternoon tea or two course lunch

Full use of our pools and bubble tubs, sauna and steam facilities, relaxation lounges, fully equipped gym...

Signature Spa Day at Utopia Spa at Alexander House Hotel


This package includes:

- Full access to spa facillites from 9am

- Breakfast with a glass of Bucks Fizz

- 3 x 55 minute spa treatments per person 

- Complimentary skin care class and personal shopping experience with a senior therapist

- Champagne afternoon tea<...

Sunday Night Spa Break at Utopia Spa at Alexander House Hotel


This package includes:

One night stay in a Classic Room

One 40 minute treatment from the choice of Back, Neck, Shoulder and Scalp Massage OR Utopia Express Facial

£35 per person towards dinner in Reflections or AG restaurant, or at the Champagne Bar* 

Full English Breakfast<...

Dinner, Bed and Breakfast with Spa at Utopia Spa at Alexander House Hotel


Dinner, Bed, Breakfast with Spa

Check in to a beautiful bedroom and begin your spa break with complimentary use of slippers, robes and full access to our Utopia Spa. Your luxury spa break also includes: • £35.00 per person to spend on dinner in one of our restaurants (food only) • £100.00...

View all offers for Utopia Spa at Alexander House Hotel

Express Spa Day for One at Alexander House

from Virgin Experience Days


During your visit you’ll receive a 25-minute back, neck and shoulder massage in one of the many treatment rooms, the perfect way to loosen up and escape the stresses of modern-day life.

A delicious two-course lunch will be served during the day and you will receive tea and coffee or arrival at the spa before...

One Night Deluxe Spa Escape for Two with Dinner at Alexander House Hotel - Sunday to Friday

from Virgin Experience Days


Spend a few hours relaxing and pampering yourselves in the Utopia Spa with a 25-minute back, neck and shoulder massage each to help you fully unwind.

After a day of pampering in the spa you will receive an allocation towards your evening meal in either the fine dining restaurant or the Brasserie, before retiring to your superbly...