The hotel and spacious spa are named after the design concept – suites instead of rooms. The Thermal Suite has a heat and ice journey featuring a double rasul chamber, sinann foot spa, rainforest showers and a crystal steam room. The Grand Relaxation Suite, decorated in gentle greys and lilacs, has vast beds with duvets where you can enjoy cakes and chocolate-dipped strawberries. The spa offers Decléor and Carita treatments as well as packages for mums and daughters, and small groups of friends.
- XXL robes available
- Family swim times
- Crystal steam room
- Ice room
- Heated relaxing beds
- Day beds
- Foot spas
- Mud rasul
- 18 metre swimming pool
- Two Jacuzzis
- Karm Candles
- Xen Tan
Our Spa Spy review
Suites Hotel is a modern resort within easy reach of Merseyside, very close to the M6. As per the name, every hotel room is actually a suite, so you have plenty of room to relax, recuperate and indulge.
The Spa at Suites Hotel is a self-contained space, separate from the leisure club which has the pool and gym. This means the spa is able to maintain a hushed, tranquil atmosphere while those who want a swim as part of their spa day can stay happy, too.
What's on offer?
Despite being underground, spa reception is spacious and bright with leather sofas, large mirrors, silver sculptures, and Decléor and Carita products to browse and buy. Sue, the spa hostess, warmly welcomed us and took us on a tour of the facilities.
The changing rooms are designed in the same gentle hues as the rest of the spa, giving a good sense of continuity. The changing rooms are large with lots of seating, two private changing cubicles, two loos, and plenty of fresh, fluffy towels. The two showers have shampoo and conditioner, with cleanser, toner, moisturiser, cotton wool, cotton buds, brushes, combs and two hairdryers in the vanity area.
The grand relaxation suite is decorated in gentle greys and lilacs. The vast beds with duvets and pillows are divided by gauzy curtains. Help yourself to hot and cold drinks, magazines, and even cakes and chocolate-dipped strawberries! The "whisper policy" keeps this room hushed; it's relaxing and utterly indulgent.
As well as the hotel's pool area, the spa has its own wet and thermal facilities. At the centre is a heated space with four loungers, four heated tepidarium beds, and a heated mosaic-tiled seat. The thermal facilities, on a low mezzanine level, include a red-lit wooden sauna, a very hot crystal steam room, an ice room, footbaths and an experience shower. If you book in for a rasul mud treatment you'll find that chamber here, too.
Upstairs in the hotel is an 18-metre swimming pool, Jacuzzi and hydro-pool. This wet area isn't in keeping with the spa, but staff are welcoming and friendly. Next to the hotel pool is a well-equipped gym.
Tell us about the treatments
We had the Suites Seventh Heaven treatment (85 minutes, £69).
My therapist, Ellen, met me at reception and took me through to one of the spa's eight treatment rooms. She explained the treatment and asked me whether there were any areas of tension on which she should focus. I settled onto the comfortable treatment bed.
Ellen applied hot compresses to my feet, then used a body brush on my back and the backs of my arms to remove the dead skin. With my skin prepped, Ellen massaged my back with a mixture of long and flowing movement and deeper tissue work; it was a great pressure and Ellen found my stubborn areas of tension.
Ellen applied a moisturising mask over my back and wrapped my top half in a sheet. She then moved down to my lower limbs, using the same pattern of body brush, massage, then moisturiser. Ellen removed the back mask, then continued the process on my front.
Next up was a facial. Ellen cleansed my face with hot towels, exfoliated, applied a calming rose serum, then painted on a hydrating mask. While it worked its magic, she massaged my scalp -- blissful! Ellen removed the mask and applied finishing products. My skin looked positively radiant.
The Spa at Suites Hotel has an extensive treatment menu which ranges from facials, massages, scrubs and wraps to rasul. Everything you need to look beautiful is also on hand, including manicures and pedicures. The spa also offers specific therapies for men and mums-to-be.
If you visit The Spa @ Suites Hotel for a spa day, you'll have lunch upstairs in the bistro. It's a bit of a hike through the hotel, but once you're there, you'll find an area set aside for spa day guests. We felt comfortable eating in our robes.
Order your lunch on arrival at the spa. You can choose from the spa menu which has sandwiches, salads, and hot and cold dim sum boxes, or go more indulgent with afternoon tea, burgers, or fish and chips. I enjoyed my chicken Caesar salad which was light and refreshing; perfect for a spa day.
If you stay overnight, you can eat in the lively Handley's Brasserie. The restaurant serves traditional brasserie food including steak, fish, burgers, salads, soups and Italian-inspired pastas and risotto.
We loved / we didn't love
The foot baths in the thermal suite: They're super bubbly. Be careful if you're ticklish!
The attention to detail is impressive. We loved the products and accoutrements in the changing room and the sweet delights in the relaxation room.
We didn't love
Getting lost while trying to find the Bistro for lunch. Ask a spa assistant to accompany you.
There are lots of steps up and down to get to the spa, and no lift. If you do have mobility difficulties, get in contact with the spa to pre-arrange assistance.
Who do you think would like it?
Mums and daughters and small groups of friends would love The Spa @ Suites Hotel. The spa offers good-value packages to choose from, where you can enjoy lunch, the thermal facilities, and a treatment.
Solo spa goers will also enjoy The Spa @ Suites Hotel. I felt very comfortable eating alone in the bistro, and the spa host made me feel welcome and well-looked after.
What bubble rating did you give this spa?
We awarded The Spa @ Suites Hotel a Good Spa Guide bubble rating of 5 bubbles. The spa feels very generous in terms of size and lovely finishing touches. It's a place to indulge and be thoroughly looked after. All of the staff we met had a quiet, calming confidence about them. The spa itself is elegant, spacious and well designed.
Spa day guests eat at the Spa Bistro, but you can also try fine dining at Handleys Brasserie.
Suites Hotel has 98 suites.
The spa is open Monday to Thursday: 10.00am-8:00pm; Friday: 9.00am-7.00pm; Saturday and Sunday: 9.00am-6.00pm.