The hotel and spacious spa are named after the design concept – suites instead of rooms. The Thermal Suite has a heat and ice journey featuring a double rasul chamber, sinann foot spa, rainforest showers and a crystal steam room. The Grand Relaxation Suite, decorated in gentle greys and lilacs, has vast beds with duvets where you can enjoy cakes and chocolate-dipped strawberries. The spa offers Decléor and Carita treatments as well as packages for mums and daughters, and small groups of friends.
- XXL robes available
- Family swim times
- Crystal steam room
- Ice room
- Heated relaxing beds
- Day beds
- Foot spas
- Mud rasul
- 18 metre swimming pool
- Two Jacuzzis
- Karm Candles
- Xen Tan
Our Spa Spy review
Suites Hotel is a modern resort within easy reach of Merseyside, very close to the M6. As per the name, every hotel room is actually a suite, so you have plenty of space to relax, refresh, and indulge.
The Spa at Suites Hotel is a self-contained area, separate from the leisure club which has the pool and gym. This means the spa is able to maintain a hushed, tranquil atmosphere while those who want a swim as part of their spa day can stay happy, too.
What's on offer?
Inviting floral scents lead you down a corridor with Moroccan-style arches to the spa. The spa's palette of purples, golds, silvers and greys begins in the reception area. Here there is a front desk, plenty of seating, hot and cold drinks, and shelves displaying beauty products. Our spa host, Sue, did a wonderful job of looking after us during our stay.
The pristine changing rooms are spacious with dark wood and full-height lockers containing fluffy robes and spa footwear. You'll find plenty of seating to change beside or nip into one of two private changing areas. The loos are here, too, as are the showers, which contain shampoo and body wash (no conditioner). A vanity station has two seats and powerful hairdryers.
Heat and ice are central to the thermal facilities at The Spa @ Suites Hotel. We began our spa journey at the mosaic-tiled, warm tepidarium beds, of which there are four, before heading upstairs to the Sinnan foot-baths. We enjoyed placing our feet in turn in pools of hot and cold water.
We loved the array of colours in the heat and ice rooms. The L-shaped traditional wooden sauna has warming orange and yellow lights. The ice room -- with its cold blasts of air and central ice fountain -- has a blue back-lit wall. The extremely hot Himalayan Salt Inhalation Steam Room has an orange glowing salt crystal as its centrepiece. Cool down under the rain shower afterwards (select the "cold mist" setting) or help yourself to iced face-wipes from a unit on the wall. There's a water cooler here, too.
The purple- and grey-hued relaxation suite is perfect for post-treatment dozing. The eight double relaxation beds are adorned with pillows, blankets, side tables and reading lights, each separated by flowing curtains. Whether you choose to sleep, leaf through a glossy magazine, sip a glass of bubbly, or eat chocolate-dipped strawberries, you won't be disturbed; a sign asks guests to "whisper" -- a nice touch.
Fancy a dip? You'll need to don your robe and head across the hotel corridor to the Leisure Club to use the 18-metre pool, which is long enough to swim leisurely lengths. Here are also two bubbly Jacuzzis, a steam room and a fully equipped gym.
Tell us about the treatments
We enjoyed the spa's signature "I'll be back" massage (55 minutes, £59) followed by a Tranquillity Scalp massage (25 minutes, £25).
My therapist, Sjaan, led me into a sumptuous maroon-coloured treatment room with dim lighting and candles. She talked me through the treatment and asked about any areas of concern. I opted to focus on my back and shoulders, and requested that the pressure be medium; light massages can make me feel ticklish.
Sjaan stepped out of the room so that I could settle on an extremely fluffy heated bed, lying face down. The treatment began with Sjaan applying gentle pressure on each of my limbs to settle me into the bed and release any tension.
For the massage, Sjaan worked a delicious-smelling scrub into my back which she wiped off with hot towels. She followed this up with a richer scrub containing winter berries and charcoal; this felt warm and invigorating.
After removing the scrub with more hot towels, Sjaan applied some calming oil and performed a deeply soothing massage using broad strokes on my lower back. When Sjaan reached my neck and shoulders, she switched to some deep kneading techniques; I could feel the knots melt away.
Sjaan asked me to turn over so that she could massage my neck and the front of my shoulders using relaxing, sweeping strokes. Sjaan finished up with a delightful scalp massage; a very pleasant end to a very pleasant treatment.
The Spa @ Suites Hotel offers a comprehensive menu of more than 90 treatments, from facials to massages and men's treatments to pedicures. While Carita and Decléor dominate, other brands also feature. Signature treatments -- of which there are seven -- have inventive names such as "I'll Be Back", "Glow" and "Drift". You can tag on 25-minute "side orders" to some treatments, including scalp massages and foot rituals. Finishing treatments include everything from eyelash tints to waxes.
You can enjoy lunch in your robe at the Bistro @ Suites Hotel with its menu of hot and cold starters, mains and desserts. We enjoyed a tasty prawn and mango salad with a side of sweet-potato fries, washed down with a glass of delicious crisp Prosecco. Celebrating an occasion? Opt for the indulgent, pretty afternoon tea served with a glass of fizz.
In the evening, we dined in the hotel's Handley's Brasserie. We tucked into a very colourful starter of warm goat's cheese, figs and beetroot, followed by a warm tomato gnocchi for our main course. We loved the mini spa cupcake at the end – an unexpected treat.
We loved / we didn't love
The relaxation room: Serenity and luxury go hand-in-hand here; you won't want to leave.
The attention to detail: We loved the products and accoutrements in the changing rooms, as well as the sweet delights in the relaxation room.
The little treats: Chocolate-dipped strawberries, bubbly, watermelon cocktails… There's an indulgent sense of occasion at The Spa @ Suites Hotel.
We didn't love
If you want to swim, you must break your spa journey and pad across the hotel in your robe to the leisure club.
Getting lost: The spa isn't the easiest place to find; some hotel signs wouldn't go amiss.
Who do you think would like it?
Couples: The spa has a double treatment room as well as plenty of quiet spaces in which to relax.
Small groups of friends and mother-and-daughter combinations: The Spa @ Suites Hotel has everything you need for a much-needed catch-up.
What bubble rating did you give this spa?
Spa day guests eat at the Spa Bistro, but you can also try fine dining at Handleys Brasserie.
Suites Hotel has 98 suites.
The spa is open Monday to Thursday: 10.00am-8:00pm; Friday: 9.00am-7.00pm; Saturday and Sunday: 9.00am-6.00pm.