Park House is a smart country house surrounded by ten acres of peaceful grounds. The spa is a small but opulent spa in the most tranquil setting. Try the 15-metre mother-of-pearl lined indoor pool, sauna and steam room before drifting outside to the pool with lots of loungers to order food from the quirky shed café, which serves drinks and light bites. A spa escape combines great treatments and luxurious facilities with the hotel’s impeccable customer service, peaceful accommodation and good food.
- Single sex facilities
- Family swim times
- 15m indoor swimming pool
- Heated outdoor pool (summer)
- Steam room
- Relaxation rooms
- Fitness studio
- Golf and separate putting green
- Seasonal tennis courts
- Croquet lawn
- Bowls lawn
- Lava Shells
- Germaine de Capuccini
Our Spa Spy review
Park House is an Edwardian, family-owned country-house hotel with white-painted lattice bay windows, red-tiled roofs, and beautifully trimmed tennis and croquet lawns. Walk through towering gate posts and along a path lined with ornamental grasses and shrubbery to PH20, the hotel's spa. A black timber and brick building with glass doors, the spa is boutique (and very chic).
What's on offer?
The reception area has grey slate floors, glass walls showing off the glamorous indoor pool, a T-shaped cream sofa, a high-backed grey leather sofa and a table with iced tea and water. Modern oil paintings of Sussex beach scenes dominate the walls. To the front is a small, well-stocked gym.
Down past a bronze statue of dancing figures are the changing rooms, which are small but perfectly formed. All wood, grey marble and chrome fittings, they have the feel of a luxury 1920s liner; beautifully laundered rolled grey towels and folded white robes are everywhere, too. Around a central column of wooden lockers are cushioned benches and two vanity areas with hairdryers, straighteners and moisturiser. The three large showers with green glass doors and marble walls are stocked with Voya shampoo and bodywash. Opposite is a small footbath in a marble-walled nook with red cushioned seating and, to the rear, a female-only sauna and steam room.
If it's sunny, you may want to head straight to the heated outdoor pool. Grab a lounger while you can, or perch on bar stools and tables by the wooden pool bar. Help yourself from jugs of cold and fruit-infused water on a table or ask a passing pool butler for a drink. The enclosed area feels like a Mediterranean villa, with geraniums, grasses, topiary in pots, and covered tables and chairs for sitting, eating, sipping coffee, and reading the paper. From a raised patio, you can also enjoy bucolic views of the rolling Sussex downs. If you wish to enjoy these in peace, check out the family swim times before heading to the pool.
Indoors, the 15-metre pool is set in a barn-style building with a high wooden gabled ceiling, grey slate floors and marble tiled walls. Compared to the rustic charm of outdoors, this area feels very sleek and quite masculine. Both the pool and raised, circular Jacuzzi are tiled with grey and mother-of-pearl mosaic squares that glint in the sunlight. The water is cool and clean, with a lane roped off for serious swimmers. Underwater lighting adds a magical, cave-like feel to the otherwise dark pool, as well as helpful lighting on the steps at either end. There are two loungers, and a bench with a basket of freshly rolled towels on hand.
A glass-balconied mezzanine overlooking the pool has loungers, chairs and tables with magazines, and a small kitchenette where you can make teas, coffees or help yourself to water. Windows look out over the countryside.
The treatment area has a circular Deco-style reception desk, mirrors and lamps, cream sofa and wooden floor. To the rear is a manicure and beauty area, with a patterned upholstered armchair. Each of the four treatment rooms has a dash of country-house charm to it, with patterned blinds and chairs. The small, dark relaxation room has a cream chaise longue and two easy chairs with foot stools. Help yourself to water and magazines, then snuggle under a blanket.
Tell us about the treatments
We tried the Voya Mindful Dreams Massage (75 minutes, £80).
PH20's lovely Treatments Manager, Louisa, showed me through to the changing rooms and handed me a robe and towel before leaving me in the capable hands of Andrea, my therapist.
Andrea invited me to take a seat in the treatment waiting area and asked me to fill out a consultation form. She then led me to a quaint treatment room decked out in lemons, greys and pastel pinks, and talked me through the treatment: a foot scrub, a facial and a massage using a lavender and rosemary oil from Voya.
Andrea left the room so that I could get comfortable on the treatment bed, lying face up. The treatment began with a breathing ritual followed by a foot cleanse using hot mitts. Once I was nicely relaxed, Louise turned her attention to my face, using a Voya Cleanse and Mend facial cleansing milk to deeply clean my skin. She then performed a fantastic facial massage. To massage my scalp, Louise used a Forget Me Knot conditioner, which smelled divine.
For the massage, Andrea poured warm oil on my left arm and left leg and massaged both simultaneously; this could have felt clumsy but Andrea managed to create one fluid motion which was supremely relaxing. Andrea repeated this on my right arm and leg before asking me to turn over.
Applying more warm oil, Andrea massaged my back and shoulders; on reaching the knots in my shoulders, Andrea used her forearms to work deep into the muscles.
As I slowly roused, Louise left the room so that I could re-robe. She led me to the relaxation room where she poured me a glass of orange-infused water and talked me through some of the products used in the treatment.
My face felt soft and youthful. The warm oil had thoroughly nourished my dry skin, and I felt nicely relaxed; the ideal treatment after a four-hour drive.
PH20 at The Park House Hotel & Spa offers a range of Voya and Caudalie treatments (a new partnership for 2018) including facials, massages, scrubs and wraps. You can also try manicures and pedicures by Jessica and finishing treatments such as waxes and eyelash tinting.
You can order food at the pool bar or from the indoor pool mezzanine whilst still wearing your robe. The menu offers a tempting selection of healthy salads, hot and cold meals, sandwiches, snacks, less healthy options and puddings.
We sat on the raised terrace overlooking undulating fields and ordered a delicious chicken Caesar salad with a cheeky side-order of French fries; perfect. Later, we lived the dream and ordered a Prosecco by the pool which I sipped between swims.
In the evening, we ate at the hotel restaurant, a pretty, light conservatory overlooking the croquet lawn and gardens. Taking a seat on the terrace, we watched a couple of guests play tennis while tucking into a light (and bright) beetroot and lemon risotto with goat's cheese and water cress. Our indulgent dessert, a raspberry and dark chocolate tart with pistachio ice-cream, was well worth the calories.
We loved / we didn't love
Lying by the pool on a sunny day: Spa days (or stays) don't get much better.
The honesty bar: Help yourself to a G&T and go and watch a game of croquet; so very British.
We didn't love
The wet floors in the changing room and along the corridors: Danger alert...
Who do you think would like it?
Active types: As Park House has a pool, a gym, a golf course, tennis courts, and a croquet/boules lawn, active guests won't be bored.
We spotted couples young and old, families with well-behaved children and solo spa goers on our visit.
What bubble rating did you give this spa?
We awarded PH20 at The Park House Hotel & Spa a Good Spa Guide Bubble Rating of 5 Bubbles. The spa is stylish and well-thought out, with just the right amount of country chic. On a sunny day, the heated outdoor pool -- with its bar, raised terrace and countryside views – comes into its own. The treatment menu is now more varied than before, too, thanks to the new partnership with Caudalie.
The hotel restaurant is in the Dining Room and Conservatory - the Conservatory overlooks the gardens and grounds. Breakfast, lunch and dinner are taken there, with tea served in the Drawing Room or outside on the surrounding terraces. An all day menu is also available.
The hotel has 21 en-suite bedrooms, 12 of which are in the main hotel building and 9 in 3 adjacent cottages - South Down, Baytree and Polo Cottage. The bedrooms range from a standard double or twin to Family suites.
7am-9pm, Monday to Friday.
8am to 8pm, Saturday and Sunday.
Travel and Parking
Guests can travel to Park House by car or train; the nearest train station is at Haslemere which is a 25 minute taxi journey to the hotel. The hotel has parking on site for guests.
The hotel has one ground floor bedroom with full accessibility facilities and there is a lift to upstairs bedrooms in South Down Cottage. In the spa, there is a lift to the lower level treatment rooms. Ramps for wheelchair access are also provided around the hotel.