Champneys Springs

"Extremely disappointed with Champneys Springs. This was the very first spa that I went to about 30 years ago and I thought it was wonderful at the time. However, fast forward 30 years and nothing has changed. The decor is still in the 80's and it desperately needs a refurb. It is tired and drab and in places very dirty. The jacuzzi had mould in the grout of the tiles, the toilets and showers were dirty and pictures hanging on the walls of the thalassotherapy were faded and mouldy, to name a few. The spa facilities were far from inspiring. With only a swimming pool, jacuzzi, thalassotherapy, sauna, and steam room to use during the day we were struggling to fill the day, knowing that the pilates class we had hoped to attend was already fully booked by 09:30. Only 6 people at a time could fit into the tiny steam room, and although our heads and body were hot, cold air circulated around our feet due to the gap under the door. Only 4 people could fit comfortably in the sauna. No relaxing, spa music anywhere in the building other than the reception area, and we compensated for this with playing our own spa music to try to create an ambience and drown out the loud activity around us. We struggled to find a settee to relax on in the afternoon, and used tea cups and teapots were left on the coffee table alongside us from previous residents which sat there for at least 1 1/2 hours before I moved the tray myself. This is a far cry from the modern and extensive facilities now provided by the likes of Aqua Sana at Center Parcs, where I have been many times. We will definitely not be returning to Champneys. A complete disappointment and an expensive day given the lack of facilities and inferior surroundings. "

Sue Barrett

• March 16, 2019 at 8:29 am

Voted: A social spa

"Each time I visit any of the Champneys health resorts I feel revitalised and well. I work in a stressful environment and ensure I have at least 3 spa days a year and an overnight stay. The facilities cater for every aspect of wellness. For example, spa, excellent treatments, good healthy food with a good variety at every meal and very nicely decorated bedrooms and suites. If you are a first time spa goer or experienced you will the package right for you. "

Harprit Kaur

• October 30, 2018 at 9:26 pm

Voted: Health Focused

"My absolute favourite spa, a visit anytime is guaranteed to recharge the batteries and leave you with an unmatched glow. The staff are so attentive and are always pleased to see you."

Janet Crossley

• October 10, 2018 at 8:09 am

Voted: A social spa Health Focused Solo Friendly