Terms and conditions of competitions and prize draws

These terms and conditions apply to all free prize draws and prize competitions featured on goodspaguide.co.uk.

By entering the prize draw or competition, the entrant agrees to be bound by the general terms and conditions of entry as specified below, any terms and conditions specific to the given prize draw or competition and Good Spa Guides Privacy Policy.

Prize draws and competitions are only open to UK residents aged 18 and over unless otherwise specified.

Prize draws are open to all residents of the UK, except employees of Good Spa Guide Ltd. the promoter, and their immediate families.

Only one entry per person. Spammers (people or machines with multiple entries) will be disqualified.

Prizes are non-transferable, non-negotiable and no cash alternatives will be offered. Good Spa Guide Ltd. and the promoter reserve the right to substitute the prize for another prize of equal value.

No purchase is necessary to enter any prize draw or competition on goodspaguide.co.uk. By entering the prize draw or competition, the entrant agrees to the terms of the privacy policy.

When you enter a competition on our website we ask for your name, email address and address. If you enter a competition on one of our social media channels and you are the winner we will ask for your email address. We use this information so that we can contact you and arrange for your prize to be sent out to you (i.e. so we can perform our contract with you) and is also necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business). Where the prize is provided by the competition promoter, we will pass the winner’s details to the promoter so that the winner claim their prize. We do this so that we can fulfil our contractual obligations to the winner.

When entering our competition you can opt in to receive marketing communications from the competition provider who is a third party. If you agree to this your details will be passed on securely and you will start to receive marketing communications.

When dates are specified in relation to the redemption of the prize, they cannot be altered. Good Spa Guide Ltd. and the prize promoter are not liable in any way to any winner who cannot attend on or within the set date(s).

Good Spa Guide Ltd. will not accept responsibility for failed entries due to technical fault.

Winners will be notified by email. Winners have five working days (Monday to Friday only) to respond to the email or another winner will be drawn.

Winners are selected at random by Good Spa Guide Ltd. Rouen House, 3rd Floor North, Rouen Road, Norwich, Norfolk, NR1 1RB.

Where Good Spa Guide Ltd. runs a competition or prize draw where the promoter is responsible for the provision of prizes then Good Spa Guide Ltd. shall not be responsible for or have any liability for the provision of the given prizes.

The winner of any competition or prize draw which includes attending a specific venue or location is responsible for their own travel costs and arrangements unless stated otherwise.