The Well Spa Retreat at Bluestone
Narberth, Pembrokeshire, Wales, SA67 8DE
Has a pool
Has thermal facilities
12 treatment rooms
Find your inner calm at The Well Spa Retreat. Set in the Bluestone National Park in Pembrokeshire, the spa and thermal experiences are part of a luxury holiday village in 500 acres of welsh countryside.
Spoil yourself with a sumptuous treatment, including blissful bespoke rituals, beauty treatments and specialist offerings for men and mums-to-be. The spa offers something for everyone from romantic breaks, to mums relaxing with friends or mothers and daughters enjoying some girly time.
2 people say this spa is a social spa. 1 person says this spa is health focused. 3 people say this spa is solo friendly. 3 people say this spa is romantic.
The Bluestone Resort is in the middle of the Pembrokeshire National Park, surrounded by woodland, countryside, beaches and wildlife. The 500-acre holiday village has everything a family needs for a break, with a waterpark, adventure centre, lake, woodland, shops, plenty of dining options, and a spa.
The Well Spa is a modern building at the centre of the village, near the lake. The resort is a car-free zone so you park in the car park and a mini-bus collects and drops you at your cottage. Once there, you can walk, cycle or hop on a buggy to the spa. The Well Spa is only available to resort guests who can book treatments and use the facilities.
The Well Spa is set over two levels. The reception, retail area, beauty studio and changing rooms are on the lower level, the heat and ice experiences, café, and treatment rooms above. Take the lift if you don't fancy the stairs.
The reception area is busy with bright displays of products including Espa, Neal's Yard and Ishga treats. The staff are warm, welcoming and knowledgeable.
The changing rooms are a rather dramatic burgundy. There's one central changing space with three showers and four bathrooms but no private changing cubicle. The facilities are a little limited -- think plastic shower curtains -- but there's shampoo, conditioner and hairdryers. Take a pound coin to operate the lockers.
The thermal facilities are deceptively large. The hot brick sauna was a favourite during our visit; the brick walls and wooden benches create a warm light. The slate sauna is less hot, and has deep mood lighting. The marine steam room is lit in blue with twinkling lights in the ceiling. The herbal steam room is lit in green with an orange scent. The salt-inhalation room is cool with two benches to lie on. Cool off in the ice room or experience shower.
The hydro-pool is outside in a sun-trap courtyard; you'll have to head through the café to reach it. The pool is a free-form shape with a bubble seat and two swan pipes to massage your shoulders. If you do visit in the sunshine, make the most of the loungers by the pool where you can lie back and soak up the sun. Staff switch on fairy lights around the pool at night so you can watch the stars and the twinkling lights.
The Well Spa has two relaxation spaces. On the ground floor is the gloriously named "cwtch" -- a Welsh word which describes a cosy space of comfort. This light area has armchairs and sofas and plenty of magazines to catch up on the gossip. Upstairs, The Sanctuary relaxation room is perfect for a post-treatment chill out; it is low lit with eight purple loungers and blankets.
The Well Spa uses strong colours throughout: red in the changing rooms, purple in the branding, green in the cafe, and blue in the heat and ice.
We had the Detoxifying Seaweed Body Wrap (50 minutes, £70) and the Seaside Facial (50 minutes, £70).
My therapist, Hannah, met me in the cwtch seating area. She took me upstairs to our treatment room which was quite small but warm and quiet. We discussed my consultation form, skin type, and my areas of concern.
I lay face down on the wide treatment bed and Hannah started the treatment with a full body exfoliation. She used the oil and salt scrub to refresh the skin on my back, legs and arms, then applied a cool algae mask over the exfoliant. I turned over and she scrubbed then applied the wrap to my legs, arms and décolletage. Hannah wrapped me up in a towel, covered me with a warm blanket, then massaged my scalp -- utterly blissful! Hannah unwrapped the towels and I stepped into the shower to rinse off the scrub and mask. Once I was re-settled on the bed, Hannah finished the treatment with a light, sweeping Balinese massage.
We moved on to the facial. Hannah cleansed, toned and exfoliated my skin, then massaged my face and neck with a nourishing facial oil. She used long soothing strokes and sharper pinching movements around my jaw, boosting my circulation. She cleansed again and applied a hydrating mask. Hannah massaged my arms and décolletage while the mask set, then peeled it off in one smooth movement. She cleansed again, then applied a finishing serum and moisturiser. The facial was perfect for repairing the wind and sea-salt damage of the summer. I felt thoroughly nourished by both the wrap and the facial: great autumnal treats.
The Well Spa offers facials, massages and body treatments including wraps and scrubs. Manicures and pedicures take place in the beauty suite on the ground floor, which is filled with natural daylight. There are specific treatments for men and mums-to-be, too.
You can eat in your robe in Caffi Mor, just next to the thermal facilities. The café serves afternoon tea, with a selection of sandwiches, cakes and scones. Ours was very filling and very good. They offer a vegetarian afternoon tea, with gluten- and dairy-free options if you request in advance. If you want something more substantial, try lunch in the coffee shop, grill, or main Oak Tree restaurant in the village.
The beautiful setting and the resort facilities: Bluestone is a great place to take a short break with plenty to keep everyone happy.
The staff: Everyone we met was helpful and polite and the vibe really rubbed off. The Well Spa was full of guests having a good time.
The relaxation space: You really can get away from the buzz of the holiday village.
We didn't love
The changing room and thermal areas are starting to feel a little dated. Also, the changing rooms are very open plan and, with no private changing room, you may end up getting dressed in the toilet...
Parents: Relax in the spa knowing that your children are enjoying the activity clubs in the resort.
Best friends or couples: There is enough space in The Well Spa for couples to find peace and spend quality time together. Small groups can enjoy the spa without feeling that they are disturbing others.
We awarded The Well Spa at Bluestone a Good Spa Guide rating of 4 bubbles. The spa offers a valuable retreat in what can be a hectic family resort. The relaxation space, friendly and helpful staff, and very good treatments make The Well Spa a haven that's well worth visiting on your trip to Bluestone.
Suave Spy visited in September 2016 and awarded it 4 Bubbles
Bluestone Resorts, Narberth, Pembrokeshire, Wales, SA67 8DE
The Well Spa Retreat has its own Caffi Mor Restaurant for light breakfasts or lunches or why not sample the fine dining restaurant Oak Tree?
Accommodation at Bluestone Resort is in the form of luxury lodges, from a studio lodge for two to the Dinas Bunkhouse Lodge which sleeps 14.
The spa is closed on Mondays. Opening hours from Tuesday to Sunday are 9am to 7pm.
There are no offers for this spa.