Sofitel So SPA | Good Spa Guide Directory | Good Spa Guide
5 bubble spa 2016

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Sofitel So SPA

St James, London,

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Hotel Spa

No pool

Has thermal facilities

6 treatment rooms

Sofitel So SPA in St James is a stylish London hotel spa with a French twist. Your spa experience will be tailored to your preferences: lighting, music, fragrance… Choose from Carita or Cinq Mondes treatments and find time for an elegant lunch in The Balcon, too. Sofitel So SPA  is perfect for a peaceful and luxurious spa day alone or with a friend.

  • Jacuzzi
  • Hammam
  • Double treatment room with Kohler chromotherapy bath
  • Double treatment room with hydrotherapy pool
  • Manicure and pedicure area
  • Relaxation room
  • Tea bar
    • Carita
    • Marisa Berenson
    • Cinq des Mondes

Our Spa Spy Review

First impressions

Spread over three floors of the Sofitel St James hotel, So Spa is a little haven of French pampering set in the former banking hall of Cox's and King's. You're in the heart of tourist London, just a few steps away from Trafalgar Square and St James Park.

A friendly porter, complete with bowler hat, directed us to the spa's reception. The spa décor is French chic: dressed in sumptuous deep pinks and purples, furnished with silk drapes, candles, velvet upholstery and dark woods. A pretty rose trellis decoration, Rennie Mackintosh-style, runs throughout the space.

Upon arrival, Marina greeted me with a friendly "bonjour". She offered a welcome tray of hibiscus tea laced with honey, a chocolate-covered apricot, and a welcome hot towel to wipe away the grime of the Central Line.

What's on offer?

The spa is small but perfectly formed: the reception, several manicure stations and tea bar are on the ground floor; a staircase leads up to a mezzanine with five treatment rooms and a relaxation suite; and a lift descends to the lower basement where you'll find the changing rooms, hammam and Jacuzzi. Although some of the spa is below ground level, natural light filters through so the spa never feels claustrophobic.

The changing rooms are immaculate with plenty of spacious lockers, piles of fluffy white towels, a vanity table (well-stocked with deodorants, hair styling products and body lotion), three showers with shampoo and conditioner, and a communal changing area which is perhaps a little on the snug side.

Like many central London venues, So Spa sadly lacks a swimming pool. Instead, try the private hammam decorated with mother-of-pearl mosaic tiles which would comfortably seat four, or the more intimate bubbly Jacuzzi if you're visiting by yourself or as a couple. The spa recommends chilling out in the Jacuzzi and steam room before your treatments. This is normally free with treatments lasting an hour or more; if not, there's a £10 fee.

Depending on which treatment you're having, you could also try the hydro-pool in the double treatment room, or the chromotherapy bath in one of the individual treatment rooms.

Relax post-treatment in the quiet relaxation room on the mezzanine level. Here, there are three wooden loungers with squidgy white mattresses, each with their own noise-reduction headphones playing a range of relaxing tunes, and glossy magazines. Help yourself to citrus- and cucumber-infused waters or teas from assam to white peony.

Tell us about the treatments

We had the Cinq Mondes Ko Bi Do Facial Ritual (60 minutes, £100).

Romane, my therapist, began the treatment by spritzing my choice of perfume into the room -- I chose Egyptian Water, based on lotus, cumin and rose -- and adjusting the bed so I was comfortable. She checked whether the music, the temperature of the room, the temperature of the bed and the lighting were to my taste; the room was completely personalised.

Romane applied a spritz of floral toner to my face, gently rubbed in a soft cleansing balm, then followed with a beaded scrub. Post-exfoliation, my skin was a little on the sensitive side. Romane picked up on this immediately, prescribing and applying a soothing oil-based treatment serum. She inspected my skin and pronounced that it was dehydrated, recommending a serum for future use.

Romane used two masks for the treatment. The first was based on kaolin and herbs: its slightly medicinal smell grew on me. Romane warned that the mask might tingle but, in fact, it felt very calming. While the mask set, I enjoyed a deep arm and hand massage. The second was a hydrating sheet mask which felt cool on the skin and had a nice, if temporary, plumping effect.

Romane removed the sheet mask and started a facial massage, using a gentle pulling and rolling technique and tapping movements on my face and décolletage. Romane said the massage gently encourages the microcirculation. She cleansed my skin once more and applied a finishing moisturiser. My skin felt smoother, fresher and glowing afterwards.

So Spa draws on its French heritage offering Cinq Mondes and Carita face and body treatments, traditional hammam treatments, and treatments designed for men and mums-to-be. If you're looking for something new, try the Marisa Berenson treatments. The cult, all-natural American range -- exclusive to So Spa -- is based on unusual essential oils and prickly-pear oil.

You can also combine a quick treatment with a little alcoholic indulgence: a martini (made your way, bien sur) and manicure.

Food facts

You can eat lunch or afternoon tea at the tea bar, a communal table on the ground floor of So Spa. We indulged in a delightful afternoon tea of mini sandwiches, three different scones and mini patisserie, including one of the loveliest macarons we have ever tasted. Service was impeccable throughout.

If you're looking for something savoury, you can also order from the menu at the hotel's Balcon restaurant which includes steak, burgers, fish and lighter salads.

We loved / We didn't love

We loved

The ability to customise treatments and your treatment room to your taste.

Despite its grand location, So Spa has a lovely, friendly feel to it -- and the customer service is excellent.

The delicious afternoon tea, in true grand London hotel style, was a real highlight.

We didn't love

Although it was undeniably popular with guests, the bubbles in the Jacuzzi felt a little lacklustre to us.

When we visited, building work was taking part next door. No amount of relaxing spa music can drown out the sound of a pneumatic drill.

Who do you think would like it?

Couples, mothers and daughters, or best friends: So Spa is a perfectly intimate space to catch up.

Francophiles looking for a little piece of Paris in London.

What bubble rating did you give this spa?

We awarded Sofitel So Spa a Good Spa Guide rating of 5 bubbles. The spa is beautifully finished, the service is flawless, and the food is exquisite. We would return tout de suite.

Super Spy visited in October 2016 and awarded it 5 Bubbles

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Spa Location

Sofitel So SPA

6 Waterloo Place,
St James,

Extra Information

Opening Hours:

Monday to Saturday: 9am - 9pm; Sunday: 10am - 8pm

Special Offers

So Romantic For Two Sofitel So Spa


Amour is in the air at the luxury Sofitel So SPA. Spoil your partner to a So Romantic treatment to be enjoyed either solo or “à deux”. Your treatment will start with a blissful 60mn facial treatment followed by a 30mn massage, which will leave your skin radiant and moisturised. Complete this...

So Romantic at Sofitel So Spa


Amour is in the air at the luxury Sofitel So SPA. Your treatment will start with a blissful 60mn facial treatment followed by a 30mn massage, which will leave your skin radiant and moisturised. Complete this romantic journey with a glass of champagne.

So Detox at Sofitel So Spa


For a total purifying experience, treat yourself to Sofitel So SPA and enjoy a 60 minute detoxifying treatment based on an Oriental ritual.

Start your journey in our eucalyptus and menthol scented steam room and continue with a 30 minute detoxifying body scrub with Savon Noir Beldi, followed by a 30 minute invigorating and detoxifying...

Midweek Pamper Package at Sofitel So Spa


Upon arrival at Sofitel So SPA, you will enjoy a welcome drink before meeting our spa butler who will take you through the treatment you will have selected. After your 60 minute treatment, you will have the opportunity to relax further in our relaxation room before leaving the spa totally rejuvenated.

So Magnifique for One at Sofitel So Spa


Upon arrival at Sofitel So SPA, choose the 60 minute treatment. After your pampering session you will have the opportunity to relax further in our Zen room before enjoying a delicious afternoon tea within SoSPA with a selection of scones, sandwiches and French pastries. The ideal package to unwind.

View all offers for Sofitel So SPA

Pint and Pedicure at So SPA by Sofitel

from Virgin Experience Days


Your 30 minute pedicure includes having your feet soaked in warm water, then scrubbed, buffed and filed, and a foot cream applied.

During your treatment you will served a pint of British beer from the So SPA Tea Bar. Alternatively you can choose a glass of wine or Champagne as you sit back and unwind with a delightful...

Pint and Pedicure at So Spa By Sofitel

from Virgin Experience Days


Relax and be pampered with a pedicure whilst you sit back and enjoy a nice cold pint of British beer at the Sofitel So SPA. This exceptional spa opened in 2009 and offers contemporary French cosmetology alongside treatments and therapies from around the world. You will feel the change in atmosphere as soon as you enter the spa, and begin...

Martini and Manicure at So Spa By Sofitel

from Virgin Experience Days


Sofitel So Spa in London offers a unique experience that blends worldly therapies and treatments with up to date French cosmetology. This exceptional spa provides a spectacular, uplifting environment. Designed over three floors of an original grade 2 listed building it features high ceilings and plenty of natural daylight. All your senses will be cared for when you enter the...

His and Hers Pamper Treat at So Spa By Sofitel

from Virgin Experience Days


Enjoy some time with a loved one at the So SPA by Sofitel. The His and Hers Pamper Treat is the perfect opportunity to be treated to a manicure or pedicure with your partner and enjoy a nice chilled beverage. The 5* So SPA by Sofitel offers an exhilarating and unique spa experience. Originally a grade two listed building, it...