Near Great Malvern, The Bank House is ideally located equidistance from Birmingham’s business heart and The Cotswold’s countryside; perfect for work and play. The Malvern View Spa offers Temple Spa treatments in rooms overlooking landscaped gardens and the Malvern Hills. Lounge by the indoor pool, relax in the thermal suite, sunbathe on the panoramic terrace or pamper in the Champagne nail bar and deluxe pedicure station.
- Family swim times
- Indoor swimming pool
- Thermal suite
- Steam room
- Experience shower
- Panoramic sun terrace
- Deluxe pedicure station
- Champagne manicure stations
- Spa cafe
- Fitness studio
- Temple Spa boutique
Our Spa Spy review
Malvern View Spa is within the red-brick façade of Bank House, a family-run hotel near Worcester with views over the Malvern Hills and surrounding countryside. The spa is fresh and modern with a well-priced and varied treatment menu.
What's on offer?
We were warmly welcomed in the spa’s bright reception area, flooded with light through large windows. There are two manicure stations and a mirrored cabinet housing Temple Spa products to try. The reception desk doubles as the bar, with all drinks served in plastic cups so you can take them poolside (well, if we must!).
We sat in the Spa Café just next door to fill in our consultations forms and were offered a cool lavender scented towel and a refreshing melon smoothie to begin our spa day. The café is bright and cheerful with comfortable green, pink and purple seats.
The changing area is made up of two separate rooms. There are good-sized lockers, grey benches and a private cubicle in the first. Head to the second for the loos and two showers containing Temple Spa shampoo, conditioner and body wash. There’s a vanity unit with hairdryers, cotton wool, make-up remover and moisturiser in the second area, too.
Malvern View Spa’s thermal suite is smartly decked out in large grey tiles and colourful LED lights.
We began our spa journey in the experience showers; try the ‘icy cold’ setting after a long session in the sauna. The blue-tiled steam room has a curved bench, great for warming up tired muscles but perhaps not as steamy as we would have liked. The hot wooden sauna has soft red lights creating a cozy feel. There’s also a 4-6 person Jacuzzi with a bucket of lavender-scented face cloths within arm’s reach -- a nice touch.
A highlight of the Malvern View Spa is undoubtedly the 10-metre swimming pool with 12 comfy loungers at one end and bi-fold doors at the other, opening to reveal a sunny terrace. Help yourself to a cup of cold water and a selection of magazines, or head outside (there are blankets if you visit on a chilly day) and feel the warm sun on your face.
The petite relaxation area is used pre- and post-treatment. The room is decorated in warm greys and rich purples with three large comfortable beds and stacks of magazines. There are more product samples to try, too.
Malvern View Spa also has a fully-equipped gym and exercise studio.
Tell us about the treatments
We had the Malvern View Spa Signature Treatment (60 minutes, £70) including a back massage, facial, and foot scrub and massage.
My therapist, Claire, greeted me in the relaxation area and led me to a clean, light treatment room. I settled face down on the warm treatment bed, Claire invited me to inhale a eucalyptus and tea tree oil before treating my feet to a relaxing (if slightly ticklish) foot rub and a layer of tingly peppermint moisturiser.
Claire quickly and firmly used a body brush over my back and shoulders, then massaged the same places using a lavender and patchouli oil. Claire’s long, pressured strokes were deeply relaxing, even more so when she seamlessly incorporated hot stones into the treatment.
For the facial, Claire cleansed and toned my skin in preparation for the Temple Spa Contourist Mask, a sheet mask that hooks behind you ears and under your chin. It felt deliciously heavy and cold. As the mask worked its magic, Claire massaged my feet with a balm then popped on warm booties to let the hydration sink in. She also massaged my scalp – I was in heaven.
As I was drifting back from cloud nine, Claire removed the mask, cleansed my skin again and applied finishing products including a serum and moisturiser. At the end of the treatment, she asked me to take three deep breaths and then offered me a cup of cold water. I slipped back into my robe and Claire took me through to the relaxation room where she brought me shot of zingy mango sorbet.
My feet felt lighter than air and my face continued to look fresh and dewy for the next couple of days.
Malvern View Spa offers a full range of Temple Spa facials, body treatments and massages, as well as and a menu of ‘sides’ you can add to your treatment such as scalp massages and hand rituals. You can also choose manicures, pedicures and treatments for mums-to-be.
Malvern View's Spa Café overlooks a terrace with views over the Malvern Hills. We lunched en robe and enjoyed a simple and tasty grilled halloumi, tomato and rocket sandwich served with a small portion of vegetable crisps. Salads and heartier meat and fish dishes are also on the menu. If you have specific dietary needs it would be wise to tell the spa in advance.
We were less impressed by dinner in the Pear Tree Room, which overlooks a car park (a shame for a hotel in the countryside). The slightly fussy menu includes grilled steaks, game and seafood dishes.
We loved / we didn't love
The thoughtful touches: From the lavender-soaked hand towels on arrival to the fleecy blankets to take outside on chillier days, the Malvern View Spa has some great ideas.
Our treatment: Our inventive, three-stage signature treatment was second to none.
The spa suites are an excellent addition to the hotel's accommodation: they're new, nicely furnished and close to the spa.
We didn’t love
The artificial lavender and orchids: We’d much prefer real flowers and they have the added bonus of smelling great.
The food was a little hit and miss.
Who do you think would like it?
We saw solo spa-goers, pairs of friends and mother-and-daughter duos all enjoying the Malvern View Spa on our visit.
Expectant mothers will love the range of dedicated treatments on offer.
The Bank House Hotel is well located for day spa guests coming from nearby Birmingham, Bristol and Cardiff. Shopping and spa anyone?
What bubble rating did you give this spa?
We awarded Malvern View Spa a Good Spa Guide Rating of 4 Bubbles. The staff are friendly and helpful, the modern pool is well designed with plenty of relaxation space, and the outdoor terrace is a joy in the summer. We loved our treatment, too.
There is a cafe at the spa. You can also have dinner at the Malvern View Restaurant at the hotel, or casual lunch and dinner at the Sportsman's Bar.
60 hotel bedrooms, two spa suites and one penthouse suite.
Monday – Saturday from 07:00 until 20:00
Sundays and bank holidays – 08:00 until 19:00
Children’s swim times from 08:00 until 10:00 and from 16:00 until 18:00 daily, (please note that this is the time children are permitted in the facility and not just in the pool area)