5 Bubble Spa 2018

K Spa at K West Hotel & Spa

The super-cool K Spa is set in a trendy hotel just off Shepherd’s Bush Green. It offers imaginative, exciting treatments and stylish modern facilities. Have a great time exploring the thermal facilities with a group of friends, from the warmth of the sauna to the icicles in the Snow Paradise cabin. Bubble in the hydropool, then kick back and relax in the private Relaks Room or snooze on a sunken bed in the Sun Meadow. Musicians and media types flock here for its laid-back, funky atmosphere.



  • Six treatment rooms, including one double
  • Relaxation room
  • Chill area
  • Hydrotherapy pool
  • Experience showers
  • Sanarium
  • Steam room
  • Sauna
  • Foot baths
  • Snow paradise
  • Nail bar
  • Gym


  • Aromatherapy Associates
  • Germaine de Cappucini
  • Crystal Clear
  • LCN
  • CND

Our Spa Spy review

First impressions

First Impressions

A short walk from Westfield Shepherd's Bush shopping centre, K Spa is a subterranean retreat in a trendy, boutique hotel. A well-thought-out treatment menu and quirky facilities such as the Snow Paradise and the Sun Meadow give K Spa a young and playful feel.

On offer

What's on offer?

K Spa is two floors below ground level, but clever lighting and glass panelling makes for an airy reception area. Staff and therapists flit quietly through the entrance, where a display of Aromatherapy Associates and Germaine de Capuccini products takes centre stage. Beyond reception is the manicure/pedicure lounge and six treatment rooms.

We checked in at reception and received a robe and flip-flops, then went down a hotel corridor to the changing rooms. In contrast to the dimly lit halls, the changing rooms recapture the airy feel of the reception, with honey-coloured tiles, soft leather banquettes and oak-veneered lockers. A shelf is stacked with fluffy white towels. A vanity area has large back-lit mirrors with plenty of space to do your make-up, dry your hair, or pick up the straighteners. The clean toilets and showers are just on the edge of the changing space, with plenty of shampoo, conditioner and shower gel.

The wet and thermal facilities fit a lot into a small space, with heat rooms and seating centred on a hydro-pool. The glass-fronted hot sauna and gentler sanarium have traditional wooden seating with enough space for six to eight people. The white-tiled steam room is smaller (it would take four to six people comfortably) but was super steamy during our visit.

When you've enjoyed the heat, try the Narnia-esque Snow Paradise which is cooled to a chilly -15°C. Open the heavy door, and blue lights illuminate the icicles overhead and frozen snow on the floor. Two experience showers and two bubbly footbaths are just outside when you're ready to bring your body temperature back up.

The hydrotherapy pool has two sunken stainless-steel loungers, a long Jacuzzi-style bench and a swan fountain to pummel your neck and back. The ceiling is scattered with tiny glimmering lights to give an almost dusk-like feel.

The dark and dramatic Relaks Room centres on a mesmerising spherical water feature. Six curved leather loungers are ideal for a post-treatment snooze, and each one features headphones and dimmable lights. Added privacy comes in the form of loose linen curtains. Stacks of magazines are dotted around, as well as a bar with water and dried fruit and nuts to snack on.

K West Hotel has a well-equipped gym on the floor above the spa, complete with a TRX, as well as exercise studios with daily classes.

Tell us about the treatments

Tell us about the treatments

We had the O2 Cityproof Facial (70 minutes, £110).

My therapist, Lucia, collected me from the waiting area and escorted me to the cosy treatment room. She talked me through the process of this pollution-fighting facial devised by Germaine de Capuccini before settling me in under a couple of crisp white towels.

Lucia began by cleansing and exfoliating my skin with calming, rose-scented products. After placing cooling pads on my eyes, she painted the signature oxygenating bubble pre-mask across my face, neck and décolletage. This went on like a thick gel and slowly dissolved into a foam, creating a ticklish but pleasant sensation as it released oxygen. Apparently, the mask makes your skin more receptive to the rest of the ingredients.

While the mask soaked in, Lucia massaged my arms and hands. After removing the mask, she applied recovery massage cream with anti-ageing pinda pressures and lymphatic techniques to detoxify and de-stress my skin. She then applied a second mask: a product designed to create a protective barrier against damage from air pollution, and containing active ingredients to help boost the immune system. The thin silver sheet was icy-cool and soothing, and it maintained its temperature while Lucia massaged my shoulders and scalp.

After removing the second mask, Lucia dabbed on a silky serum, moisturiser and eye cream, finishing the facial with a spritz of Hydrating Secret mist. Rousing me from a near-slumber, Lucia then took me through to settle into the relaxation room. My skin looked super-plump, clear and lifted. Fine lines looked reduced and my face appeared brighter and more hydrated.

At K Spa, you can choose from traditional face and body treatments from Germaine de Capuccini and Aromatherapy Associates. Quick treatments for those short on time include the 30-minute Flowing Express Facial or SOS mani-pedis. Men and mums-to-be are also catered for with specialised facials and massages. We also loved booking in for use of the Sun Meadow: lie on the sunken bed, admire the tree mural and soak up the artificial sunshine.

Food facts

Food Facts

The hotel's Studio Kitchen restaurant is on a mezzanine overlooking the busier K Bar on the ground floor. While it isn't part of the spa, spa-goers are welcome to dine here, and we felt comfortable doing so in our robes.

There's a dedicated spa lunch menu to suit a variety of tastes with six dishes, including superfood salads or decadent burgers. Our warming mushroom gnocchi with truffle oil was delicious. You can also try afternoon tea served with cocktails.

For dinner, we enjoyed a summery buffalo mozzarella salad with basil oil in the same restaurant, where a more extensive evening menu features soups, sandwiches and steaks, as well as a medley of desserts.

We loved / we didn't love

We loved / we didn't love

We loved

The frosted gold mosaic and twinkly ceiling lights in the thermal zone give the spa a dose of luxe, whilst maintaining an air of sophistication.

The Snow Paradise really is intrinsic to this spa; it keeps you from getting overheated and was ideal for a hot day!

Our swanky suite on the sixth floor was a real treat, with oodles of space and a decadent feel.

We didn't love

The floor gets a little wet in the thermal areas, and water tends to pool in places.

The spa feels a little disjointed with the journey from reception to hotel corridor to thermal facilities and back again.

Who do you think would like it?

Who do you think would like it?

We saw couples and small groups of friends taking advantage of K Spa's cosy relaxation booths.

With its modern design and west London location, the spa attracts locals and professionals alike.

Shopaholics will love K Spa's proximity to Westfield; it's ideally located for a post-shopping refresh.

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded K Spa at K West Hotel and Spa a Good Spa Guide Bubble rating of 5 Bubbles for its excellent service, adept therapists, well maintained facilities, and calm yet playful vibe.

Spirited Spy visited in July 2018 and awarded it 5 Bubbles.

Public Opinion

This spa is...

What others are saying

"Had the most wonderful relaxing time at this spa, The staff couldn't have helped more. "

Katie Davies

  • November 11, 2016 at 5:36 pm

Voted: Romantic

"I enjoyed a very good back massage followed by a dry flotation experience. It was a wonderfully relaxing treatment. This was followed by time in the Relax room which lived up to its name. The spa itself had plenty of facilities to try and I particularly liked the snow paradise. It felt good after the hot sauna. It's nice to have a choice of laying on recliners or sitting on seats in the hydrotherapy pool. The only downside is that if the spa is busy there are not many places to sit and relax as the three pods are often occupied. However, I would happily go back and enjoy some more spa time."


  • September 22, 2016 at 3:13 pm

Voted: Solo Friendly

"I had the Banye de-stress massage lasting 85 mins. I asked for Lucia my therapist to give me a deep massage and she did a very thorough job. I loved it. It was superb, she eased off when she sensed it was too hard at times but I personally needed the intense treatment. I still found it relaxing too and came away blissfully content. It is definitely one of the best massages I've ever had. I didn't have time to make use of the other facilities other than the RelaKs room post-massage but I will definitely be back for more and stay longer. "


  • November 17, 2015 at 9:21 pm

Voted: Solo Friendly

Spa Location

Spa location

West Kensington,
W14 0AX

020 8008 6600

Visit the spa's website

Extra Information


Kanteen restaurant serves light lunches and evening meals; K Lounge Bar serves light lunches and snacks.


Six room types available from Junior Doubles to K Suites.

Opening Hours

Monday to Thursday: 6.30am -10pm; Friday: 6.30am - 9pm; Saturday and Sunday: 8am - 9pm; Bank Holidays: 8am - 8pm

Treatment menu

View the treatment menu

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