5 Bubble Spa 2017

K Spa at K West Hotel & Spa

The super-cool K Spa is set in a trendy hotel just off Shepherd’s Bush Green. It offers imaginative, exciting treatments and stylish modern facilities. Have a great time exploring the thermal facilities with a group of friends, from the warmth of the sauna to the icicles in the Snow Paradise cabin. Bubble in the hydropool, then kick back and relax in the private Relaks Room or snooze on a sunken bed in the Sun Meadow. Musicians and media types flock here for its laid-back, funky atmosphere.



  • Six treatment rooms, including one double
  • Relaxation room
  • Chill area
  • Hydrotherapy pool
  • Experience showers
  • Sanarium
  • Steam room
  • Sauna
  • Foot baths
  • Snow paradise
  • Nail bar
  • Gym


  • Aromatherapy Associates
  • Germaine de Cappucini
  • Crystal Clear
  • LCN
  • CND

Our Spa Spy review

First impressions

First Impressions

A short walk from Westfield Shepherd’s Bush shopping centre, K Spa is a subterranean retreat in a trendy boutique hotel. A well thought-out treatment menu and quirky facilities such as the Snow Paradise and the Sun Meadow give K Spa a young and playful feel.

On offer

What's on offer?

K Spa is two floors below ground level, but clever lighting and glass panelling makes for an airy reception area. Staff and therapists flit quietly through the entrance, where a display of Aromatherapy Associates and Germaine de Capuccini products take centre stage. Beyond reception is the manicure/pedicure lounge and six treatment rooms.

We checked in at reception and were handed a robe and flip-flops, then were shown down a hotel corridor to the changing rooms. In contrast to the dimly-lit halls, the changing rooms recapture the airy feel of the reception with honey-coloured tiles, soft leather banquettes and oak veneered lockers. There’s a shelf stacked with fluffy white towels and a vanity area where large backlit mirrors provide plenty of space to do your makeup, dry your hair or pick up the straighteners. The clean toilets and showers are just on the edge of the changing space, with plenty of shampoo, conditioner and shower gel post-spa experience.

The wet and thermal facilities fit a lot into a petit space with heat rooms and relaxed seating centred on a hydro pool. The glass-fronted hot sauna and gentler sanarium have traditional wooden seating with enough space for six to eight people. The white-tiled steam room is smaller (it would take four to six people comfortably) but was super steamy during our visit.

When you’ve enjoyed the heat, try the Narnia-esque Snow Paradise which is cooled to a chilly -15°C. Open the heavy door, and blue lights illuminate the pretty icicles overhead and frozen snow on the floor. Two experience showers and two bubbly footbaths are just outside when you’re ready to bring your body temperature back up.

The focal point of the space is the hydrotherapy pool with two sunken stainless steel loungers, a long Jacuzzi-style bench and a swan fountain to pummel your neck and back. The ceiling is scattered with tiny glimmering lights to give an almost dusk-feel.

There are three cosy leather spa booths to relax with a fruit-infused water in the thermal area, or you’ll need to head back through the changing rooms to the dark and dramatic Relaks Room. Six stylish S-shaped leather loungers are separated by white drapes, each lounger has its own cushions, headphones, dimmable light and shelf for drinks. There’s a hypnotic silver sphere fountain at the entrance to the room and a sideboard with K Spa’s own herbal tea blend and a stack of magazines.

There’s also a gym on the floor above the spa that is open to spa guests, and exercise studios for spinning and Pilates classes.

Tell us about the treatments

Tell us about the treatments

We had the Rose and Honey Facial (50 minutes; £85).

My therapist, Branka, met me in reception and took me through to our low-lit treatment room. She talked me through the steps of the treatment and we discussed my skincare concerns (dry, tired skin). I settled face up on one of the most comfortable treatment beds I’ve ever encountered with a heated blanket and electric function to raise the knees and upper back until I was perfectly comfortable.

Branka started the treatment by cleansing my face and décolletage, followed by a gentle hot compress massage on my neck and shoulders. Next she used Germaine de Capuccini’s facial exfoliating scrub -- a thick and luxuriant creamy product with a minty kick that tingled delightfully -- before applying a cold Royal Jelly mask with anti-ageing poria cocos extract. While the mask settled in, Branka gave me a heavenly scalp massage that sent me deep into relaxation.

Branka removed the mask with hot steamy cloths and applied a rosehip oil to massage my face with short uplifting strokes. Branka finished with a few tips for my dry skin and advised that this facial takes a few hours to kick in. Hours later, my dry skin was well hydrated and began to glow -- I didn’t wear a shred of make up for days afterwards.

At K Spa you can choose from traditional face and body treatments or quick treatments for those short on time, including the 30-minute Flowing Express Facial or SOS mani-pedis. Men and mums-to-be are also catered for with specialised facials and massages. We also loved booking in for use of the Sun Meadow: lie on the sunken bed, admire the tree mural and soak up the artificial sunshine.

Food facts

Food Facts

K Spa doesn’t have its own restaurant, but spa-goers can dine upstairs at Studio Kitchen, on a mezzanine above the hotel’s ground floor – we felt comfortable dining en robe. You can choose from the spa menu made up of six dishes, including a superfood salad with pomegranate seeds and quinoa (ours was delicious and filling) or classics such as fish and chips and a chicken fillet burger. The main restaurant menu includes salads, sandwiches and hot dishes including pan-fried duck breast, grilled rib-eye steak and prawn linguine.

K West Hotel also has a range of quirky afternoon teas served with cocktails for a glamorous spa session.

We loved / we didn't love

We loved / we didn't love

We loved

The sunny, serene staff.

The clever use of space: K Spa has a good amount of facilities to enjoy.

Our treatment: I was complimented on my complexion for days afterwards.

We didn’t love

The spa feels a little dis-jointed with the journey from reception to hotel corridor to thermal facilities and back again.

The spa is relatively busy, so while the staff are very efficient there’s still the odd abandoned towel lying around the thermal area.

Who do you think would like it?

Who do you think would like it?

Thanks to the location and trendy vibe, the spa attracts a young professional crowd.

Small groups of friends will love K Spa’s intimacy.

Shoppers can spend the morning at Westfield then pop by for a pick-me-up massage.

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded K Spa at K West a Good Spa Guide rating of 5 Bubbles. Look beyond the divided facilities: the thermal experiences are good quality and have some lovely unusual touches, our treatment was excellent and the staff made us feel very welcome. For London, it’s surprisingly affordable, too.

Super Spy visited in July 2017 and awarded it 5 Bubbles.

Public Opinion

This spa is...

What others are saying

"Had the most wonderful relaxing time at this spa, The staff couldn't have helped more. "

Katie Davies

  • November 11, 2016 at 5:36 pm

Voted: Romantic

"I enjoyed a very good back massage followed by a dry flotation experience. It was a wonderfully relaxing treatment. This was followed by time in the Relax room which lived up to its name. The spa itself had plenty of facilities to try and I particularly liked the snow paradise. It felt good after the hot sauna. It's nice to have a choice of laying on recliners or sitting on seats in the hydrotherapy pool. The only downside is that if the spa is busy there are not many places to sit and relax as the three pods are often occupied. However, I would happily go back and enjoy some more spa time."


  • September 22, 2016 at 3:13 pm

Voted: Solo Friendly

"I had the Banye de-stress massage lasting 85 mins. I asked for Lucia my therapist to give me a deep massage and she did a very thorough job. I loved it. It was superb, she eased off when she sensed it was too hard at times but I personally needed the intense treatment. I still found it relaxing too and came away blissfully content. It is definitely one of the best massages I've ever had. I didn't have time to make use of the other facilities other than the RelaKs room post-massage but I will definitely be back for more and stay longer. "


  • November 17, 2015 at 9:21 pm

Voted: Solo Friendly

Spa Location

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Spa location

West Kensington,
W14 0AX

020 8008 6600

Visit the spa's website

Extra Information


Kanteen restaurant serves light lunches and evening meals; K Lounge Bar serves light lunches and snacks.


Six room types available from Junior Doubles to K Suites.

Opening Hours

Monday to Thursday: 6.30am -10pm; Friday: 6.30am - 9pm; Saturday and Sunday: 8am - 9pm; Bank Holidays: 8am - 8pm

Treatment menu

View the treatment menu

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