K Spa at K West Hotel and Spa | Good Spa Guide Directory | Good Spa Guide
5 bubble spa 2014

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K Spa at K West Hotel and Spa

West Kensington, London,
W14 0AX

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Hotel Spa

Has a pool

Has thermal facilities

6 treatment rooms

This super-cool spa in a super-cool hotel just off Shepherd’s Bush Green offers imaginative treatments and stylish, ultra-modern facilities. You could have a great time exploring all the thermal facilities with a group of friends, from the warmth of the sauna to the icicles in the Snow Paradise, and have an extremely stylish lunch in Kanteen. Musicians and media types flock here for the laid-back, funky atmosphere.

1 person says this spa is solo friendly.

  • Six treatment rooms, including one double
  • Relaxation room
  • Chill area
  • Hydrotherapy pool
  • Experience showers
  • Sanarium
  • Steam room
  • Sauna
  • Foot baths
  • Snow paradise
  • Nail bar
  • Gym
    • Aromatherapy Associates
    • Ytsara

Our Spa Spy Review

First impressions

K Spa at K West Hotel & Spa is a cool, calm subterranean spa just a few minutes' walk from Shepherd's Bush underground station. Don't get side-tracked by Westfield shopping centre. Keep going and find yourself riding the lift down from the glass-fronted hotel reception into the quiet retreat of the adult-only K Spa.

Once you arrive in the spa, you're in the bright main reception and retail area; beyond is the pre-treatment relaxation space with big soft loungers, plenty of magazines, a fruit bowl, teas and infused waters.

What's on offer?

Head to the wet spa area and you'll find spotlessly clean changing rooms with large lockers (with coat hangers and hooks to stop your clothes from creasing), toilets and showers. There are well lit hair-drying stations with plenty of toiletries and Aromatherapy Associates products. Once you're robed and ready to spa, grab your key card and go through to the thermal area.

Furnished in soft whites, tans, glass and woods, the thermal area has a small steam room, sauna, and sanarium, running along one wall. The central hydrotherapy pool has recliners and strong hydro-jets. K Spa also has London's only snow paradise; the heavy door and mist make it feel as if you're stepping into a Scandinavian winter.

Instead of traditional loungers, three suede pods, wide enough for two to lie next to each other, line the opposite wall. They feel slightly private and are gorgeously soft to just lie back on and relax. The ceiling is lit with soft twinkling lights: a great way of making the spa feel less subterranean and more like a dusky evening retreat.

The post-treatment Relaks room has six large free-standing lounger beds with individual lights and headphones. The Sun Meadow is a gorgeous light therapy room with a sunken double bed so you can pretend you're on an exotic beach far away. Both rooms have key-card entry, so you'll need to ask a member of staff to let you in.

The welcome area, pre-treatment relaxation room and the six treatment rooms have their own space; the wet spa, nail parlour, Relaks room and the Sun Meadow are all further down the corridor. You might have to wander past hotel rooms in your robe, but it does mean that the noisier hydrotherapy pool is kept separate from the very quiet treatment areas.

The spa isn't a walk-in for hotel guests; it will cost you £25 per person per day to access the hydrotherapy pool, snow room, heat rooms and relaxation areas if you're staying in the hotel. If you are not a hotel guest, use of the facilities costs £25 when you book an hour-long spa treatment (except Saturdays). Booking two hours of spa treatments will allow you to use the spa and gym for free, any day of the week.

Tell us about the treatments

I had the Candlelight Massage (55 minutes, £95). My colleague had the Baobab Feel Good treatment (70 minutes, £110)

Lyudmyla, spa manager and therapist extraordinaire, met me in the relaxation room and walked me through to the treatment room. She carefully explained the treatment and went over my consultation form, so she could tailor the treatment to my needs. I stripped down to my underwear and placed myself on the wide and comfortable treatment bed. Lyudmyla asked me to choose between three different candle scents: citrus, lavender or olive. I opted for citrus to re-energise.

During the Candlelight Massage, your therapist drizzles warm wax from a candle over your skin, replacing the need for massage oils. I love the warmth of wax so the treatment was perfect for me.

The treatment started with Lyudmyla pressing herb poultices into pressure points around my body, the feel and smell of the poultices was lovely.

Moving onto the candle part of the treatment, Lyudmyla drizzled the wax onto my back, and very quickly spread the wax around so as not to overheat parts of my skin. The strong and invigorating massage started on my back and lower legs. I turned over; Lyudmyla placed a pad over my eyes and worked on my legs, arms, neck and scalp. I had said that I wanted a massage that would leave me relaxed but also re-energised, and the pressure and movement were perfect.

For the finishing ritual, Lyudmyla placed a very fresh, warm towel over my lower face and neck. She used a soft cotton strap to lift my neck and stretch it from side to side. It was a fabulous way to end a massage: no more creaking joints!

Throughout the treatment, I felt I was in skilled and efficient hands. Lyudmyla took the time to work out what was right for me, rather than following a set routine.

K Spa at K West Hotel & Spa offers many tried and tested spa treatments including facials, massages, body treatments and beauty options such as manicures and pedicures. There are treatments specifically for men and for mums-to-be. However, K Spa also has a host of inspired and unusual treatments; we love the sound of the Venik massage (a Russian-inspired sauna treatment involving birch twigs), Mohom Indigo Art of Healing (a herbal poultice treatment) and the Siberian Petals facial (using HydraRose and Black Orchid on your skin).

Food facts

There are plenty of teas, infused waters and fruit in the spa.

If you are visiting for a spa day, you will eat at Kanteen, a restaurant a couple of floors above K Spa. There were several people enjoying lunch in spa robes on the day we visited.

The spa menu includes light but filling dishes, such as salads, grilled chicken, salmon, and a gentle Thai curry. There's also a great cocktail menu if you fancy a few bubbles to go with your spa!

We loved / We didn't love

We loved that the treatments are interesting and different to the menu at most spas. The team at K Spa add new influences to traditional treatments, so you might like to step out of your comfort zone and try something special.

The wet area is lovely; it's large enough to try different types of fire and ice experiences, but it still feels quiet and a little bit private.

We didn't love the geography of the spa. Walking between the treatment area, Relaks lounge and wet spa, we encountered hotel guests, meeting delegates and the odd hotel employee. It made me feel a little shy in my robe.

Who do you think would like it?

The spa and hotel feel very west-London cool. If you love the more relaxed and creative parts of the capital, K Spa is the perfect place for you.

People who like to try new and unusual treatments. K Spa was the first spa in the UK to use Russie Blanche products and they were the first to use very high quality Venik "brooms" for their massage treatments.

Those looking for good, but still relatively healthy food: The spa menu is delicious and it was lovely to have the option of girly cocktails post-spa.

What bubble rating did you give this spa?

We gave K Spa at K West a Good Spa Guide Rating of 5 Bubbles. Although a little disjointed in its layout, the spa has everything one could want from a London spa. Our treatments were divine, the staff super-helpful, and the wet areas spotlessly clean and well maintained.

Summer Spy visited in September 2014 and awarded it 5 Bubbles

Public Opinion

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Public opinions on this spa...
  1. 's avatar
    November 17, 2015 at 9:21 pm
    I had the Banye de-stress massage lasting 85 mins. I asked for Lucia my therapist to give me a deep massage and she did a very thorough job. I loved it. It was superb, she eased off when she sensed it was too hard at times but I personally needed the intense treatment. I still found it relaxing too and came away blissfully content. It is definitely one of the best massages I've ever had. I didn't have time to make use of the other facilities other than the RelaKs room post-massage but I will definitely be back for more and stay longer.

    I voted this spa as being:

    • Solo Friendly

    1 vote | up (100%) | down (0%)

Spa Location

K Spa at K West Hotel and Spa

West Kensington,
W14 0AX

Extra Information


Kanteen restaurant serves light lunches and evening meals; K Lounge Bar serves light lunches and snacks.


Six room types available from Junior Doubles to K Suites.

Opening Hours:

Monday to Thursday: 6.30am -10pm; Friday: 6.30am - 9pm; Saturday and Sunday: 8am - 9pm; Bank Holidays: 8am - 8pm

Special Offers

Wind Down at K Spa at K West Hotel and Spa

£105 per person

Full body exfoliation 25min

Back, neck and shoulder massage 25min

Glam rock afternoon tea (served in Studio Kitchen)

Full access to the spa facilities

Massage Masterclass at K Spa at K West Hotel and Spa

£99 per person

This workshop is designed for people who would like to learn how to do basic massage for each other at home. It gives you necessary knowledge of benefits, products and contraindications. The technique and massage strokes are easy to repeat and remember. We hope it will give great sense of satisfaction and personal achievement....

Two is Company at K Spa at K West Hotel

£365 per two people

Grab a friend and enjoy some relaxing time together in K Spa at K West Hotel's unique wet spa – featuring London’s only Snow Paradise, as well as sauna, sanarium, steam room and hydrotherapy pool. Your spa day includes: * Candlelight massage (40 minutes) - This luxurious body massage induces relaxation and creates...

View all offers for K Spa at K West Hotel and Spa

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