5 Bubble Spa 2016

K Spa at K West Hotel and Spa

This super-cool spa in a super-cool hotel just off Shepherd’s Bush Green offers imaginative treatments and stylish, ultra-modern facilities. You could have a great time exploring all the thermal facilities with a group of friends, from the warmth of the sauna to the icicles in the Snow Paradise, and have an extremely stylish lunch in Kanteen. Musicians and media types flock here for the laid-back, funky atmosphere.


  • Six treatment rooms, including one double
  • Relaxation room
  • Chill area
  • Hydrotherapy pool
  • Experience showers
  • Sanarium
  • Steam room
  • Sauna
  • Foot baths
  • Snow paradise
  • Nail bar
  • Gym


  • Ytsara
  • Aromatherapy Associates
  • Crystal Clear
  • LCN
  • Russie Blanche

Our Spa Spy review

First impressions

First Impressions

K Spa is in the subterranean levels of the K West Hotel in London's Shepherd's Bush. The glass-fronted hotel looks the epitome of urban cool. From the minute you step inside, there's a real buzz. The hotel is the site of a former recording studios so a rock and roll theme runs throughout the hotel from afternoon tea served on old record covers, to psychedelic murals in the bedrooms depicting singers.

Though the initial impression of the hotel can feel pretty frenetic, once the lift descends into the spa, it feels like you're in a different world. K Spa is calm, quiet and stylish with lots of white surfaces and chic, modern furniture. 

On offer

What's on offer?

The K Spa reception and treatment rooms are in one area of the spa. Just down the corridor are the relaxation spaces and the wet and thermal facilities. The journey is a little bitty, but the corridors were quiet when we were there.

Spa reception is bright and white with lots of products on display. Just behind reception is the waiting area where your therapist will meet you for your treatment. It has comfortable sofas, water and fruit to snack on. Beyond are the six treatment rooms.

Back down the hotel corridor are the modern, roomy and spotlessly clean changing rooms. Tall and shorter lockers come complete with fluffy white robes and slippers inside. There are private changing cubicles too, if you want some privacy. Post-spa, you can preen in the vanity space with mirrors, hairdryers and extra towels.

The thermal facilities at K Spa are through key-card entry doors. A glass-panelled hydrotherapy pool has recliners and water massagers to soothe your aches and pains. With twinkly lights in the ceiling above, it's a great place to chill out for a while.

The glass-fronted sauna and sanarium are both Scandinavian-style with wooden benches. Each would both comfortably seat six to eight people, but the smaller steam room would be more comfortable with four to six. The unusual Snow Paradise is chilled to -15C and filled with proper snow; there were even icicles hanging from the ceiling!

Instead of traditional loungers, there are three suede pods, wide enough for two to lie next to each other: the perfect place to catch up with a spa confidante. There are also two individual bubbly foot-baths.

Between the wet facilities and spa reception are two relaxation rooms. The Sun Meadow offers light therapy to help temporarily relieve the symptoms of Seasonal Affective Disorder (SAD); lie on the sunken bed and admire the tree mural.

The Relax Room has six free-standing loungers with pillows and throws, and is low-lit with relaxing music in the background. Help yourself to herbal teas, iced water and magazines, and headphones if you want to listen to music. 

Tell us about the treatments

Tell us about the treatments

We had the Time Essence Therapy facial (30 minutes, £65) and the Crystal Detox massage (50 minutes, from £90).

The Time Essence Therapy facial uses a machine called the Efficy3, which incorporates three technologies: radio-frequency to create heat and stimulate the production of connective tissue; vacuum push-pull technology to help with lymphatic drainage; and something called digital transdermal introduction which claims to target specific layers of the skin. The machine is used with Germaine de Cappucini products which feel and smell divine.

My therapist, Shannelle, began by cleansing and toning my skin. She applied a royal jelly moisturiser and a glycolic peel to prepare my skin for the machine.

I was having a relatively short treatment, so Shannelle used just one of the machine's technologies, the radio frequency programme. She passed a small electrode around my face in circular movements at four-minute intervals to get maximum smoothing effects. The electrode felt hot at times but never uncomfortably so. Once the routine was finished, Shanelle performed a soothing head and neck massage and finished with an application of concentrated SPF moisturiser to my face and lips.

My skin felt super smooth and the fine lines between my eyes appeared visibly reduced. The results weren't just for the rest of the day: I could still see the effects days later

Next up was the Crystal Detox massage. This massage felt very indulgent as instead of the oils normally used in massages, this treatment uses a mousse infused with extracts of precious stones and minerals.

Shanelle cleansed my feet with hot cloths and applied the mousse. As it was a detox massage, the movements were slow, designed to increase blood circulation and to stimulate the lymphatic system which helps to cleanse the body. The massage was wonderfully relaxing.

After the treatment, my body felt smoother, firmer and more energised. The mineral extracts meant that my skin literally sparkled; I kept getting little diamond glints every time I moved my arms,

K Spa at K West offers a range of treatments for the face and the body, with longer "experience" packages as well as "on the run" express treatments. On the menu are hot stone therapies and treatments for men and mums-to-be, holistic therapies and more unusual therapies such as the Baobab Feel Good treatment which uses extracts from the fruit of the Baobab tree in Africa. 

Foods facts

Foods Facts

There are no dining facilities in K Spa, so food is served upstairs in the hotel's Studio Kitchen. The décor is sophisticated with leather banquettes and walls adorned with paintings by London artists. Although the restaurant isn't in the spa, we felt comfortable wearing robes during lunch.

The main menu in the Studio Kitchen includes salads, sandwiches, and larger meat, fish and pasta dishes. We were booked in for K West's spin on traditional afternoon tea: The Spring Rocks Afternoon Tea. Make sure you're hungry as there's lots of food, savoury treats such as mini burgers and mini halloumi sliders were followed by some dinky scones and clotted cream, candy floss on sticks, and mini donuts.

We loved / we didn't love

We loved / we didn't love

We loved

The unusual tweaks that make K Spa feel special: The Snow Paradise and the Efficy3 machine both make a different and enchanting spa experience.

The large treatment menu: K Spa has a wide range of treatments, each chosen with great care, and most can be adapted to your needs and concerns.

The K West Embassy Suite. The huge, art-deco inspired hotel room had gloriously vivid colours and a beautiful wall mural of a woman singing. It makes a great city getaway.

We didn't love

Although K Spa has lots of different relaxation areas, there isn't that much space to just sit and chill out -- especially if all the wall loungers by the hydrotherapy pool are occupied. 

Who do you think would like it?

Who do you think would like it?

K Spa is great for solo spa goers, couples or small groups of friends or family. The facilities aren't huge, but it's a calming, friendly space which is ideal for some inner-city pampering.

Shopaholics. The K West is almost a stone's throw from the Westfield shopping centre but feels a world away. Retreat here when you can't take any more retail therapy.

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded K Spa at K West a Good Spa Guide Bubble Rating of 5 bubbles. Although a little disjointed in its layout, the spa has great customer service and a range of different and exciting treatments.

Super Spy visited in August 2016 and awarded it 5 Bubbles.

Public Opinion

This spa is...

What others are saying

"Had the most wonderful relaxing time at this spa, The staff couldn't have helped more. "

Katie Davies

  • November 11, 2016 at 5:36 pm

Voted: Romantic

"I enjoyed a very good back massage followed by a dry flotation experience. It was a wonderfully relaxing treatment. This was followed by time in the Relax room which lived up to its name. The spa itself had plenty of facilities to try and I particularly liked the snow paradise. It felt good after the hot sauna. It's nice to have a choice of laying on recliners or sitting on seats in the hydrotherapy pool. The only downside is that if the spa is busy there are not many places to sit and relax as the three pods are often occupied. However, I would happily go back and enjoy some more spa time."


  • September 22, 2016 at 3:13 pm

Voted: Solo Friendly

"I had the Banye de-stress massage lasting 85 mins. I asked for Lucia my therapist to give me a deep massage and she did a very thorough job. I loved it. It was superb, she eased off when she sensed it was too hard at times but I personally needed the intense treatment. I still found it relaxing too and came away blissfully content. It is definitely one of the best massages I've ever had. I didn't have time to make use of the other facilities other than the RelaKs room post-massage but I will definitely be back for more and stay longer. "


  • November 17, 2015 at 9:21 pm

Voted: Solo Friendly

Spa Location

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Spa location

West Kensington,
W14 0AX

020 8008 6600


Extra Information


Kanteen restaurant serves light lunches and evening meals; K Lounge Bar serves light lunches and snacks.


Six room types available from Junior Doubles to K Suites.

Opening Hours

Monday to Thursday: 6.30am -10pm; Friday: 6.30am - 9pm; Saturday and Sunday: 8am - 9pm; Bank Holidays: 8am - 8pm

Treatment menu

View the treatment menu