4 Bubble Spa 2016

Grand Jersey Hotel and Spa

The Grand Jersey is a classic hotel on the esplanade in St Helier, overlooking the bay and Elizabeth castle. The spa is in the basement and offers Elemis treatments in an oasis of calm. The relaxation room has six sumptuous cream loungers with velvet throws – help yourself to home-made cakes. The 15-metre pool has underwater lights creating ripples on the ceiling. There is also a Jacuzzi, steam room, sauna and two experience showers. Enjoy lunch in the Champagne Bar with sea views.


  • Six treatment rooms, including two double suites
  • Indoor pool
  • Experience showers
  • Steam room
  • Sauna
  • Jacuzzi


  • ESPA
  • Vita Liberata
  • Jessica

Our Spa Spy review

First impressions

First Impressions

The Grand Jersey is a large Victorian hotel commanding a prime position opposite St Helier beach. Customer service is fabulously old school; everything is taken care of as soon as you pull up by the revolving doors and walk inside. Most rooms and restaurants look out over the curved sandy bay with its romantic castle and giant rock pool.

On offer

What's on offer?

Spa reception is small with fun scrunched pendant lights hanging above the glass reception desk and a couple of boudoir-esque chairs where you can fill out your consultation form. A door leads to a curving warren of stairs, well lit and well sign-posted, pointing you in the direction of the spa.

The changing rooms are half-way down the curving stairs. There are three toilets as you enter and three square white hand basins set in dark red marbled tiles with little bouquets of white flowers. Further steps take you down to the main changing room; this is separated into three areas with wooden lockers large enough to hang clothes, pink leather benches and two private changing cubicles. The five large showers have plenty of shampoo and conditioner, and a vanity area has hairdryers and a basket of deodorant and hairspray.

The decadent relaxation room is the highlight of the spa. It has six sumptuous cream leather loungers with red velvet throws, cushions, and an individual lamp; each lounger is separated by veils of pink and black gauze. There's a good selection of magazines and colouring books and pens. A long wooden sideboard holds a hot-water urn, a selection of teas and coffees, a bowl of fruit, and a cake tier containing home-baked muffins. If you could tune out the spa music, it would feel a little like a Parisian boudoir.

The 15-metre pool is tiled in blue with underwater lights creating flickering ripples on the ceiling. At one end of the pool is a raised Jacuzzi with grey and white mosaic tiles. The jets are a little weak but the bubbles lively and it would comfortably seat four. Next to the pool are two circular seats.

Steps lead up to the thermal facilities. The large wooden sauna and steam room with twinkly lights in the ceiling were both hot and could seat up to 15 people. Either side are two large circular experience showers with red mosaic tiles. The entire pool and thermal area is very dimly lit and, when we were there, it was quiet save for the ripples of the water.

Just outside the pool area is a large circular yin/yang seat beneath a cascade of white pendant lights: perfect if you want to relax with a magazine, although the area also leads to the gym so expect a flow of people passing though.

Tell us about the treatments

Tell us about the treatments

We had the Elemis Freestyle Deep Tissue Massage (55 minutes, £75) with a Pro-Collagen Age Defy Facial (55 minutes, £75).

My therapist, Precious, met me in the relaxation room and led me to a spacious treatment room decorated in warm brown and grey tones. I de-robed and settled on the large and comfortable treatment bed.

Precious began the treatment by asking me to inhale a warm citrus oil. She washed and massaged my feet before covering them and beginning work on my back. I had tight shoulder knots, so she spent a lot of time working on them until they relaxed. Once they were dealt with, I could relax and enjoy Precious's deep, intense and soothing massage. She stretched and kneaded my arms and bent and pulled my legs; I felt all the tension drain away. Precious asked me to turn over and placed a lavender pillow over my eyes. She gave my feet a more thorough massage, then worked up my legs before turning her attention to my arms, décolletage, shoulders and the back of my neck.

Precious began the facial with a delicious-smelling cleansing balm, followed by a gentle scrub, both removed with warm mitts. Next, Precious massaged my face using flowing and targeted strokes to encourage lymphatic drainage, stretching my facial muscles, and easing my frown lines and jaw tension. She applied a cooling gel mask and massaged my scalp, shoulders and neck. I felt confident enough with her touch to completely relax, my head heavy in her hands. Precious lifted off the mask then applied a serum, eye cream and face cream.

At the end of the treatment, Precious brought me some water and led me to the relaxation room. My body felt stretched and free of tension. My face looked plump, lifted and my fine lines were almost invisible.

The Spa at the Grand Jersey offers a large range of Elemis facials, massages, scrubs and wraps as well as Indian head massage and reflexology, treatments for men and mums-to-be and beauty finishing touches. 

Food facts

Food Facts

If you visit The Spa at the Grand Jersey for a spa day, you order your lunch when you arrive. Choose from three courses including light salads or bruschetta to start, a hot main meal, and fruit or a more decadent pudding. The food was delicious with lots of fresh, local ingredients. My mozzarella bruschetta was so big, it would have easily done as a main meal, and my fresh fruit salad was served with exquisite Jersey cream.

Spa day guests normally eat in the glamorously decadent Champagne Bar, but sadly that was closed for refurbishment, so we ate in the Library next door. We dressed for the occasion; I wouldn't have felt comfortable eating in my robe.

If you stay overnight, you can eat in either the 3 AA Rosette Tasilli restaurant or Victoria's, which is less formal, but the food and service are still top notch. We tried Victoria's; my sea bass and herb risotto was perfect, fresh and not too rich, and I ended with a delicious cheese plate which had local and French cheeses. 

We loved / we didn't love

We loved / we didn't love

We loved

Our treatments made us feel so relaxed, and we loved the relaxation area -- especially the home-made muffins.

The excellent food, and the fact we had a huge beach to walk off all that delicious Jersey fare.

The friendly, helpful service in the hotel.

We didn't love

Although it was peaceful and relaxing, The Spa at the Grand Jersey could do with a bit of updating in some areas -- the thermal facilities are a little worn -- and more staff around to make you feel looked after.

Who do you think would like it?

Who do you think would like it?

Families: St Aubin's Bay is the perfect place to let your little ones play. Convince your partner to look after the children for an hour or two and sneak off to the spa!

Solo spa goers: Spend a quiet spa afternoon cocooned underground at The Spa at The Grand Jersey.

Old school romantics will love the service and setting. Try a couple's treatment followed by a stroll along the beach, champagne on the terrace and a delicious dinner. 

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded The Spa at the Grand Jersey a Good Spa Guide rating of 4 bubbles. The pool and heat facilities are fun, the treatments are very good, and the relaxation room is fabulously decadent. The Grand Jersey is a great place for a weekend escape. Spend a morning cuddled up in the spa before heading out to explore all the island has to offer.

Savant Spy visited in September 2016 and awarded it 4 Bubbles.

Public Opinion

This spa is...

What others are saying

"Yes I had precious to massage me she was very soft and gentle and made it very relaxing "


  • November 18, 2016 at 4:38 pm

Voted: Solo Friendly

Spa Location

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Spa location

Esplanade, St Helier,
Jersey, Channel Islands,

01642 706634


Extra Information


Light spa lunches available. Grand Jersey also boasts a Michelin starred, three AA Rosette restaurant, Tassili, as well as the more relaxed, chic Victorias restaurant. Grand Jersey has a number of private dining rooms and spaces.


Five styles of room available from Single to Suite. Rates from £79 per night for a single room, including use of spa facilities.

Opening Hours

The facilities are open Monday to Friday: 6.30am-9:30pm; Saturday and Sunday: 7am-8pm.

Treatment menu

View the treatment menu