4 Bubble Spa 2018

Grand Jersey Hotel & Spa

The Grand Jersey is a classic hotel on the esplanade in St Helier, overlooking the bay and Elizabeth castle. The spa is in the basement and offers Elemis treatments in an oasis of calm. The relaxation room has six sumptuous cream loungers with velvet throws – help yourself to home-made cakes. The 15-metre pool has underwater lights creating ripples on the ceiling. There is also a Jacuzzi, steam room, sauna and two experience showers. Enjoy lunch in the Champagne Bar with sea views.


  • Six treatment rooms, including two double suites
  • Indoor pool
  • Experience showers
  • Steam room
  • Sauna
  • Jacuzzi
  • Part of the Hand Picked Hotels group


  • ESPA
  • Vita Liberata
  • Jessica

Our Spa Spy review

First impressions

First Impressions

The Grand Jersey is an old-fashioned but upmarket hotel on the Esplanade in St Helier, overlooking the bay and Elizabeth Castle. The lobby has lots of marble flooring, dramatic lighting and a Champagne bar with ocean views. (Our sort of champagne bar, then.)

The hotel spa is in the basement, so lacks natural daylight, but plush velvet, grey slate, and hot pink details define a distinctively different spa offering. The layout is very interesting, with grey stone steps up and down around a central turret, a bit like a medieval castle but with helpful signs.

On offer

What's on offer?

Spa reception on the ground floor is small but has an art-deco feel. Scrunched pendant lights hang above the glass reception desk and you can fill out your consultation form in a couple of boudoir-esque chairs. Shelves of products line the walls.

The changing rooms have grey slate floors. There are three loos and hand-basins on the first level as you go in, then stairs down to the main changing area. This has banks of dark wooden lockers and a small private area for changing. Your allocated locker, which has a four-digit code, will contain your slippers, soft robe, towel, and a couple of little Elemis sachets of shower and body cream. Up a few stairs in a separate area are five showers, each with Elemis shampoo, body wash and conditioner.

Two vanity stations have black marble shelves, mirrors, hairdryers, and cotton wool (but no facial moisturiser). Stylish chrome stools and hot pink seating add further touches of colour. There's also a welcome cold water dispenser so you don't get dehydrated.

The pool area is rather dim, again in dark stone, and may or may not be hushed depending on what time of day and season you visit, because the pool is open to hotel guests and their children at certain times. The 15-metre pool has graduated steps, and underwater lights which create ripples on the ceiling, adding to the restful atmosphere.

At one end of the pool is a raised hot tub with grey and white mosaic tiles. It would comfortably seat four and was nicely bubbly on our visit. Next to the pool are three loungers for chill-out purposes.

The steam room is large and could seat 15 people comfortably. It has black marble seats, shiny mosaic tiles on the walls and twinkly lights in the ceiling. When you can see the lights, that is, for this steam is hot and dense. The wooden-benched sauna is also nicely hot.

The experience showers offer Caribbean or Atlantic rainfall, with changing lights and temperatures. To cool down, try the chilling Mist shower.

The relaxation area is a highlight. It's a dimly lit warm room with shimmering purple curtains, comfortable loungers, each with its own reading light, and some more upright tables and chairs with cushions. A long sideboard has a good choice of herbal teas on offer, as well as iced water and some indulgent muffins (a sweet touch). The very fancy free-standing lights feel glamorously modern and shiny. The relaxation room is reserved for people having treatments, so is not too crowded. While the room is not crowded, however, it's not always hushed. Therapists call in, looking for their next customer.

The small but well-equipped gym has cardio-vascular equipment on one side and resistance machines and weights on the other. It is light and bright, despite its underground home.

Tell us about the treatments

Tell us about the treatments

We tried the Elemis Face and Body Couture Touch (50 minutes, £77) which included hot stones. This is a lovely combination of care for your face alongside care for your stress levels.

My therapist, Kimberley, took me to our treatment room, which was dimly lit with dark wood and neutral tones. We started with me lying face down on the treatment bed, which was nicely wide and heated. Kimberley began with a foot cleanse with hot towels, soothing the pressure points on the soles of my feet.

Using the Elemis Muscle Ease oil, Kimberley moved on to massage my back, neck and shoulders. She used strong, firm pressure up and down my spine, and around my hips. She did some focused work on my neck, which felt very tight, and worked deep into my tense shoulders, chasing the knots. The hot stones felt like a treat.

I turned over for the facial which Kimberley began with a cleanse using the Pro Collagen balm, which felt very rich and scented beautifully with rose and mimosa, followed by toner and a gentle rose exfoliator. She also used a variety of facial massage techniques which helped to dissipate tension. Kimberley applied a Pro-Collagen Marine mask; it felt cold going on, but then deliciously nourishing. While the mask hydrated my skin, I had a choice of a hand and arm or a scalp massage. I chose the latter, which was over all too soon. We'd recommend going for the longer version of this treatment to allow yourself to really relax into it.

Kimberley peeled the mask off delicately and finished by blending Pro-Collagen Marine Oil and Marine Cream into my skin. When the treatment was over, Kimberley took me back to the relaxation room. I felt lighter and my skin was brighter.

The Spa at the Grand Jersey offers a range of Elemis treatments, including facials, massages, wraps, and scrubs. There are treatments specifically for men and mums-to-be, and some holistic treatments, such as reflexology and Indian head massage. Two suites for couples cater for partners who like to spa together. Beauty finishing touches include manicures and pedicures, waxing, and lash and brow treatments.

Food facts

Food Facts

If you visit The Spa at the Grand Jersey for a spa day, you order your lunch when you arrive. Choose from two or three courses including light salads or soup to start, a hot main meal, and fruit or a more decadent pudding. When it comes to afternoon tea, you can have a version that is vegetarian, gluten-free, dairy-free or vegan, so no-one need miss out.

You can eat in your robe in the Champagne bar but may prefer to dress for lunch. Either way, you get to enjoy the view over Saint Aubin's Bay. Our broccoli soup was delicious and the sea bream that followed was accompanied by Jersey Royals (which are always tastier when actually eaten on the island).

At dinner, we ate at Victoria's which serves dependable dishes such as chicken, steak, burgers, and fish and chips, alongside seasonal variations with local ingredients.

We loved / we didn't love

We loved / we didn't love

We loved

Our treatment: We felt very restored after our massage.

The spa is a refreshing change if you've visited too many lately with a white clinical look.

The relaxation area, especially the home-made muffins.

We didn't love

Some of the fabrics in the changing rooms are worn and some areas need proper maintenance.

Who do you think would like it?

Who do you think would like it?

Couples and mums and daughters can enjoy treatments together and combine this with afternoon tea.

Anyone who finds twilight relaxing: The spa at the Grand Jersey lends itself to twilight spa. Relax with a friend or partner after a hard day's work.

Solo spa goers: You can spend a happy spa afternoon cocooned underground at the spa at the Grand Jersey.

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded The Spa at the Grand Jersey a Good Spa Guide Bubble Rating of 4 bubbles. The spa has good facilities, and was generally fresh and clean. The Grand Jersey offers excellent Elemis treatments in a spa setting which is distinctive and different.

Single Spy visited in October 2018 and awarded it 4 Bubbles.

Public Opinion

This spa is...

What others are saying

"Yes I had precious to massage me she was very soft and gentle and made it very relaxing "


  • November 18, 2016 at 4:38 pm

Voted: Solo Friendly

Spa Location

Spa location

Esplanade, St Helier,
Jersey, Channel Islands,

01534 288459

Visit the spa's website

Extra Information


Light spa lunches available. Grand Jersey also boasts a Michelin starred, three AA Rosette restaurant, Tassili, as well as the more relaxed, chic Victorias restaurant. Grand Jersey has a number of private dining rooms and spaces.


Five styles of room available from Single to Suite. Rates from £79 per night for a single room, including use of spa facilities.

Opening Hours

The facilities are open Monday to Friday: 6.30am-9:30pm; Saturday and Sunday: 7am-8pm.

Treatment menu

View the treatment menu

Tracker Pixel for Entry