4 Bubble Spa 2017

Grand Jersey Hotel & Spa

The Grand Jersey is a classic hotel on the esplanade in St Helier, overlooking the bay and Elizabeth castle. The spa is in the basement and offers Elemis treatments in an oasis of calm. The relaxation room has six sumptuous cream loungers with velvet throws – help yourself to home-made cakes. The 15-metre pool has underwater lights creating ripples on the ceiling. There is also a Jacuzzi, steam room, sauna and two experience showers. Enjoy lunch in the Champagne Bar with sea views.


  • Six treatment rooms, including two double suites
  • Indoor pool
  • Experience showers
  • Steam room
  • Sauna
  • Jacuzzi
  • Part of the Hand Picked Hotels group


  • ESPA
  • Vita Liberata
  • Jessica

Our Spa Spy review

First impressions

First Impressions

The Grand Jersey is an old-fashioned but upmarket hotel on the Esplanade in St Helier, overlooking the bay and Elizabeth Castle. The lobby has lots of marble flooring, dramatic lighting and a Champagne bar with ocean views. (My sort of Champagne bar, then.)

The hotel spa is in the basement, so lacks natural daylight, but plush velvet, grey slate, and hot pink details define a distinctively different spa offering. The layout is very interesting, with grey stone steps up and down around a central turret, a bit like a medieval castle but with helpful signs.

On offer

What's on offer?

Spa reception on the ground floor is small but has an art-deco feel. Scrunched pendant lights hang above the glass reception desk and you can fill out your consultation form in a couple of boudoir-esque chairs. Shelves of products line the walls, as do black-and-white photographs.

The changing rooms have grey slate floors. There are three loos and hand-basins on the first level as you go in, then stairs down to the main changing area. This has banks of dark wooden lockers and a small private area for changing. Your allocated locker, which has a four-digit code, will contain your slippers, soft robe, towel and a couple of little Elemis sachets of shower and body cream. Up a few stairs in a separate area are five showers, each with shampoo and body wash (and some extra little bottles of conditioner, on our visit).

Two vanity stations have black marble shelves, mirrors, hairdryers, and cotton wool (but no facial moisturiser). Stylish chrome stools and hot pink seating add further touches of colour. There's also a welcome cold water dispenser so you don't get dehydrated.

The pool area is rather dim, again in dark stone, and may or may not be hushed depending on what time of day and season you visit, because the pool is open to hotel guests and their children. The 15-metre pool has underwater lights which create ripples on the ceiling, adding to the restful atmosphere.

At one end of the pool is a raised hot tub with grey and white mosaic tiles. It would comfortably seat four and was nicely bubbly on our visit. Next to the pool are two circular seats for lounging purposes

The steam room is large and could seat 15 people comfortably. It has black marble seats, shiny mosaic tiles on the walls, and twinkly lights in the ceiling. When you can see the lights, that is, for this steam is hot and dense. The wooden-benched sauna is also nicely hot.

The experience showers offer Caribbean or Atlantic rainfall, with changing lights and temperatures. To cool down, try the chilling Mist shower.

The relaxation area is a highlight. It's a dimly lit warm room with soft music, shimmering purple curtains, six comfortable loungers, each with its own reading light, and some more upright tables and chairs with cushions. A long sideboard has a good choice of herbal teas on offer, as well as iced water and some indulgent muffins (a sweet touch). The very fancy free-standing lights feel glamorously modern and shiny. The relaxation room is reserved for people having treatments, so is not too crowded. While the room is not crowded, however, it's not always hushed. Therapists call in, looking for their next customer.

The small but reasonably equipped gym has cardio-vascular equipment on one side and resistance machines and weights on the other. It is light and bright, despite its underground home.

Tell us about the treatments

Tell us about the treatments

We tried the Elemis Garden of England Rose Restore massage (85 minutes, £98) which also included hot stones.

Precious took me to our treatment room, which was dimly lit with dark wood and neutral tones. She started with me lying face down, and used a blend of British Botanicals body cream and rose balm for the massage. She used strong, firm pressure up and down my spine, stretching my arms, and chasing the knots in my shoulders. She moved onto the backs of my legs, then asked me to turn over so she could pay more good attention to my arms and neck.

This treatment also involves a mini facial. Precious used sweet-smelling cleansing balm and refreshing ginseng toner before giving my face some massage, especially around the eye orbit and neck. I could feel the tension in my muscles unwind as she turned my head from side to side. A highlight was a scalp massage, which I could happily have every day.

When the treatment was over, Precious took me back to the relaxation room. I certainly felt a lot looser and lighter.

The Spa at the Grand Jersey offers a range of Elemis treatments, including facials, massageswraps, and scrubs. There are treatments specifically for men and mums-to-be, and some holistic treatments, such as reflexology and Indian head massage. A therapy suite for couples caters for partners who like to spa together. Beauty finishing touches include manicures and pedicures, waxing, tanning, and lash and brow treatments.

Food facts

Food Facts

If you visit The Spa at the Grand Jersey for a spa day, you order your lunch when you arrive. Choose from two or three courses including light salads to start, a hot main meal and fruit or a more decadent pudding. My spinach salad was delicious with lots of fresh feta, walnuts and olive bruschetta. The vegetable stir-fry was beautifully presented, colourful, and very filling. (You may need another lie-down in the relaxation room after lunch.)

You can eat in your robe in the Champagne bar, but may people prefer to dress for lunch. We ate in Victoria's across the lobby, as the Champagne bar was being refurbished, so got dressed to walk over.

At dinner, we ate at Victoria's again, where we enjoyed attentive service, delicious food (I enjoyed my fresh fish, particularly) and fine wine.

We loved / we didn't love

We loved / we didn't love

We loved

Our treatment: We felt very restored after our massage.

The spa is a refreshing change if you've visited too many lately with a white clinical look.

The relaxation area, especially the home-made muffins.

We didn't love

Some of the fabrics in the relaxation room are worn.

Who do you think would like it?

Who do you think would like it?

Anyone who is staying in the hotel should go along and enjoy the pool (although not all at once as it's not that big).

Anyone who finds twilight relaxing: The lack of daylight can make the subterranean spa feel oppressive, so this spa won't suit everyone.

Solo spa goers: You can spend a quiet spa afternoon cocooned underground at The Spa at The Grand Jersey.

What bubble rating did you give this spa?

What bubble rating did you give this spa?

We awarded The Spa at the Grand Jersey a Good Spa Guide bubble rating of 4 bubbles. The spa has good facilities, and was generally fresh and clean. The Grand Jersey offers excellent Elemis treatments in a spa setting which is highly distinctive.

Single Spy visited in November 2017 and awarded it 4 Bubbles.

Public Opinion

This spa is...

What others are saying

"Yes I had precious to massage me she was very soft and gentle and made it very relaxing "


  • November 18, 2016 at 4:38 pm

Voted: Solo Friendly

Spa Location

Loading map....

Spa location

Esplanade, St Helier,
Jersey, Channel Islands,

01534 288459

Visit the spa's website

Extra Information


Light spa lunches available. Grand Jersey also boasts a Michelin starred, three AA Rosette restaurant, Tassili, as well as the more relaxed, chic Victorias restaurant. Grand Jersey has a number of private dining rooms and spaces.


Five styles of room available from Single to Suite. Rates from £79 per night for a single room, including use of spa facilities.

Opening Hours

The facilities are open Monday to Friday: 6.30am-9:30pm; Saturday and Sunday: 7am-8pm.

Treatment menu

View the treatment menu

Tracker Pixel for Entry