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K Spa at K West Hotel & Spa

West Kensington, London,
W14 0AX

Tracker Pixel for Entry

Hotel Spa

Has a pool

Has thermal facilities

6 treatment rooms

This super-cool spa in a super-cool hotel just off Shepherd’s Bush Green offers imaginative treatments and stylish, ultra-modern facilities. You could have a great time exploring all the thermal facilities with a group of friends, from the warmth of the sauna to the icicles in the Snow Paradise, and have an extremely stylish lunch in Kanteen. Musicians and media types flock here for the laid-back, funky atmosphere.

  • Ytsara
  • Aromatherapy Associates
  • Crystal Clear
  • LCN
  • Russie Blanche
  • Six treatment rooms, including one double
  • Relaxation room
  • Chill area
  • Hydrotherapy pool
  • Experience showers
  • Sanarium
  • Steam room
  • Sauna
  • Foot baths
  • Snow paradise
  • Nail bar
  • Gym

Our Spa Spy Review

Reviewed by: Summer Spy

In September 2014

First impressions

K Spa at K West Hotel & Spa is a cool, calm subterranean spa just a few minutes' walk from Shepherd's Bush underground station. Don't get side-tracked by Westfield shopping centre. Keep going and find yourself riding the lift down from the glass-fronted hotel reception into the quiet retreat of the adult-only K Spa.

Once you arrive in the spa, you're in the bright main reception and retail area; beyond is the pre-treatment relaxation space with big soft loungers, plenty of magazines, a fruit bowl, teas and infused waters. 

What's on offer?

Head to the wet spa area and you'll find spotlessly clean changing rooms with large lockers (with coat hangers and hooks to stop your clothes from creasing), toilets and showers. There are well lit hair-drying stations with plenty of toiletries and Aromatherapy Associates products. Once you're robed and ready to spa, grab your key card and go through to the thermal area.

Furnished in soft whites, tans, glass and woods, the thermal area has a small steam room, sauna, and sanarium, running along one wall. The central hydrotherapy pool has recliners and strong hydro-jets. K Spa also has London's only snow paradise; the heavy door and mist make it feel as if you're stepping into a Scandinavian winter.

Instead of traditional loungers, three suede pods, wide enough for two to lie next to each other, line the opposite wall. They feel slightly private and are gorgeously soft to just lie back on and relax. The ceiling is lit with soft twinkling lights: a great way of making the spa feel less subterranean and more like a dusky evening retreat.

The post-treatment Relaks room has six large free-standing lounger beds with individual lights and headphones. The Sun Meadow is a gorgeous light therapy room with a sunken double bed so you can pretend you're on an exotic beach far away. Both rooms have key-card entry, so you'll need to ask a member of staff to let you in.

The welcome area, pre-treatment relaxation room and the six treatment rooms have their own space; the wet spa, nail parlour, Relaks room and the Sun Meadow are all further down the corridor. You might have to wander past hotel rooms in your robe, but it does mean that the noisier hydrotherapy pool is kept separate from the very quiet treatment areas.

The spa isn't a walk-in for hotel guests; it will cost you £25 per person per day to access the hydrotherapy pool, snow room, heat rooms and relaxation areas if you're staying in the hotel. If you are not a hotel guest, use of the facilities costs £25 when you book an hour-long spa treatment (except Saturdays). Booking two hours of spa treatments will allow you to use the spa and gym for free, any day of the week.

What were the treatments like?

I had the Candlelight Massage (55 minutes, £95). My colleague had the Baobab Feel Good treatment (70 minutes, £110) 

Lyudmyla, spa manager and therapist extraordinaire, met me in the relaxation room and walked me through to the treatment room. She carefully explained the treatment and went over my consultation form, so she could tailor the treatment to my needs. I stripped down to my underwear and placed myself on the wide and comfortable treatment bed. Lyudmyla asked me to choose between three different candle scents: citrus, lavender or olive. I opted for citrus to re-energise.

During the Candlelight Massage, your therapist drizzles warm wax from a candle over your skin, replacing the need for massage oils. I love the warmth of wax so the treatment was perfect for me.

The treatment started with Lyudmyla pressing herb poultices into pressure points around my body, the feel and smell of the poultices was lovely.

Moving onto the candle part of the treatment, Lyudmyla drizzled the wax onto my back, and very quickly spread the wax around so as not to overheat parts of my skin. The strong and invigorating massage started on my back and lower legs. I turned over; Lyudmyla placed a pad over my eyes and worked on my legs, arms, neck and scalp. I had said that I wanted a massage that would leave me relaxed but also re-energised, and the pressure and movement were perfect.

For the finishing ritual, Lyudmyla placed a very fresh, warm towel over my lower face and neck. She used a soft cotton strap to lift my neck and stretch it from side to side. It was a fabulous way to end a massage: no more creaking joints!

Throughout the treatment, I felt I was in skilled and efficient hands. Lyudmyla took the time to work out what was right for me, rather than following a set routine.

K Spa at K West Hotel & Spa offers many tried and tested spa treatments including facials, massages, body treatments and beauty options such as manicures and pedicures. There are treatments specifically for men and for mums-to-be. However, K Spa also has a host of inspired and unusual treatments; we love the sound of the Venik massage (a Russian-inspired sauna treatment involving birch twigs), Mohom Indigo Art of Healing (a herbal poultice treatment) and the Siberian Petals facial (using HydraRose and Black Orchid on your skin).

Food facts

There are plenty of teas, infused waters and fruit in the spa.

If you are visiting for a spa day, you will eat at Kanteen, a restaurant a couple of floors above K Spa. There were several people enjoying lunch in spa robes on the day we visited.

The spa menu includes light but filling dishes, such as salads, grilled chicken, salmon, and a gentle Thai curry. There's also a great cocktail menu if you fancy a few bubbles to go with your spa!

We loved / we didn't love

We loved that the treatments are interesting and different to the menu at most spas. The team at K Spa add new influences to traditional treatments, so you might like to step out of your comfort zone and try something special.

The wet area is lovely; it's large enough to try different types of fire and ice experiences, but it still feels quiet and a little bit private.

We didn't love the geography of the spa. Walking between the treatment area, Relaks lounge and wet spa, we encountered hotel guests, meeting delegates and the odd hotel employee. It made me feel a little shy in my robe.

Who do you think would like it?

The spa and hotel feel very west-London cool. If you love the more relaxed and creative parts of the capital, K Spa is the perfect place for you.

People who like to try new and unusual treatments. K Spa was the first spa in the UK to use Russie Blanche products and they were the first to use very high quality Venik "brooms" for their massage treatments.

Those looking for good, but still relatively healthy food: The spa menu is delicious and it was lovely to have the option of girly cocktails post-spa.

What bubble rating did you give this spa?

We gave K Spa at K West a Good Spa Guide Rating of 5 Bubbles. Although a little disjointed in its layout, the spa has everything one could want from a London spa. Our treatments were divine, the staff super-helpful, and the wet areas spotlessly clean and well maintained. 

Summer Spy visited K Spa at K West Hotel & Spa in September 2014

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Spa Location

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K Spa at K West Hotel & Spa

West Kensington,
W14 0AX

Extra Information


Kanteen restaurant serves light lunches and evening meals; K Lounge Bar serves light lunches and snacks.


Six room types available from Junior Doubles to K Suites.

Opening Hours:

Monday to Thursday: 6.30am -10pm; Friday: 6.30am - 9pm; Saturday and Sunday: 8am - 9pm; Bank Holidays: 8am - 8pm

Treatment Menu: View this spa's treatment menu

Good Spa Guide special offers

Love Sucks at K Spa at K West Hotel

£119 per person

It is said that you should learn to love yourself before you can love others, so it’s time to ditch the Ben and Jerry’s and celebrate

Deal of the Day! at K Spa at K West Hotel

£175 per two people

Take time out with a loved one with this spa day offer for two. You'll have a great time exploring all the thermal facilities, from the warmth of the

Two’s Company at K Spa at K West Hotel

£325 per two people

Grab a friend and enjoy some relaxing time together in K Spa at K West Hotel's unique wet spa – featuring London’s only snow paradise, as well

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