







Santai Spa
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- Hotel Spa
- Pool
- Thermal facilities
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9 treatment rooms 9 treatment rooms
- Accessible spa
On the outskirts of Birmingham, you’ll find Santai Spa within the large, modern and chic Genting Hotel. Think atmospheric lighting, dark shimmering colours and floor-to-ceiling windows showcasing cityscape views. Float around the 15-metre pool, relax on a heated pool lounger, try the salt cave and sauna, then get some fresh air in the outdoor hot tub overlooking Pendigo lake. Treatments are luxurious and pampering or targeted and medi-spa. Facilities are for over 18s only.
The Covid-19 policy for the Genting Hotel can be viewed here.

Features
- 15 metre pool with hydrotherapy jet features
- Outdoor terraced jacuzzi
- Ionised salt cave
- Sauna
- Experience shower
- Mosaic hot stone loungers
- Fitness suite
- VIVE juice bar
Covid-19 Protocols
Products
- ESPA
- OPI nails
Public Opinion
What others are saying
"beautiful spa, lovely staff and fantastic treatments "
Voted: A social spa Health Focused Solo Friendly Romantic
"Santai spa is a beautiful tranquil environment perfect for any occasion! Amazing service & 5 star treatments on offer, the facilities sell them selves with my favourite being the hot tub on the balcony literally felt like i was on my holiday. Would certainly recommend this spa & will be returning. "
Voted: A social spa Health Focused Solo Friendly Romantic
"Wonderful spa with amazing features I love the outdoor Jacuzzi! feels like you on holiday! All the staff seemed very helpful and friendly even offering us drinks in the facilities. It was spotless. My treatments was amazing best massage ive ever had, massage beds was amazing hude and heated!! Then back into the facilities, my lunch was delicious!! will defo be going back!! "
Voted: A social spa Health Focused Solo Friendly Romantic
"Great spa with beautiful facilities the , staff were all extremely polite , friendly and helpful. The Therapist I had for my scalp massage and facial was absolutely lovely and my treatments were amazing , she made me feel comfortable which allowed me to relax and enjoy my treatment. Will definitely be back again."
Voted: A social spa Health Focused Solo Friendly Romantic
"Santai Spa is a hidden gem! You feel a real sense of escape from the outside world upon entering. The staff are most professional and deliver 5* service. I had a Dermaquest facial and my skin looked and felt so revived after. The facilities are nothing short of 10/10 with stunning views from the Jacuzzi terrace. The butler service by the pool really set this spa apart. I will be returning for sure!"
Voted: A social spa Health Focused Solo Friendly Romantic
Spa Location
Extra Information
Dining
From classic British dining with renowned chef, Andy Waters, to sushi at The Sky Bar and well-known favourites like TGI Friday’s, Las Iguanas and Pizza Express, whether it’s for a romantic meal for two, a business dinner or a meal the whole family can enjoy, there is something for every occasion at Resorts World.
Accommodation
Resorts World is home to the Genting Hotel, which boasts 117 luxuriously modern signature and superior rooms along with a range of themed suites.
Opening Hours
- Spa: 7am – 10pm daily, last admission 9pm
- Spa Treatments: Monday-Saturday 10am-8pm, Sunday 10am-6pm
- Leisure Club: 24 hour access
Travel and Parking
Car parking at the NEC campus can sometimes be limited due to events and exhibitions and they advise to pre-book your car parking space in the underground car park. Spaces are charged at £15 per car per overnight stay. Please contact the hotel directly to book your space on 0121 273 1000.